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zerohero View Drop Down
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Joined: 24 July 2003
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Points: 15 		Post Options Post Options   Thanks (0) Thanks(0)   Quote zerohero Quote  Post ReplyReply Direct Link To This Post Topic: ASPMail problem...
    Posted: 18 December 2003 at 9:17am

Hi all....

I have an email prob:

i have spoke to my hosts and they said that i need to use ASPMail and my ISP is NTL... so i have the drop down menu set to ASPMail and my out going smtp to smtp.ntlworld.com...

but...

when i mass email from the admin section or when someone replies to a post... no email is recieved....

this is bizzare...any ideas...?

Using webwiz 7.1

Cheers'
Ben...
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WebWiz-Bruce View Drop Down
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Joined: 03 September 2001
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Points: 9844 		Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 18 December 2003 at 9:19am
You may need to speek to your hosts about this as they may have a limit or other setup on their smtp server that prevents the mail from being relayed on.
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zerohero View Drop Down
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Joined: 24 July 2003
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Points: 15 		Post Options Post Options   Thanks (0) Thanks(0)   Quote zerohero Quote  Post ReplyReply Direct Link To This Post Posted: 18 December 2003 at 9:34am

hi...

justy spoke to my hosts...they said there are no restrictions on my package...they do not know wht it is not workin...

strange....?

any other ideas?

Cheers'
Ben...
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zerohero View Drop Down
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Points: 15 		Post Options Post Options   Thanks (0) Thanks(0)   Quote zerohero Quote  Post ReplyReply Direct Link To This Post Posted: 18 December 2003 at 9:43am

hang on a minute....

do i need to speak to my hosts (which i just have done) or NTL... as the are providing my internet conection... thus hanlding my smtp...?

ta...ben...
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WebWiz-Bruce View Drop Down
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Points: 9844 		Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 18 December 2003 at 9:54am
You need to contact the people doing the SMTP server.

Usually you need to use the SMTP server your web hosts give you as a thrid party SMTP server usually can't be used as they only allow local email traffic to pass through to prevent them being abused by spammers.
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zerohero View Drop Down
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Joined: 24 July 2003
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Points: 15 		Post Options Post Options   Thanks (0) Thanks(0)   Quote zerohero Quote  Post ReplyReply Direct Link To This Post Posted: 18 December 2003 at 10:18am

dont want to be a pain....

but still not workin...no restrictions (using my hosts smtp) & and correct drop down option...ASPMail...

stumped...

can u think of any other ideas...

ta...ben...
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helpmeplease View Drop Down
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Joined: 15 December 2003
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Points: 18 		Post Options Post Options   Thanks (0) Thanks(0)   Quote helpmeplease Quote  Post ReplyReply Direct Link To This Post Posted: 18 December 2003 at 10:54am

zerohero,

Don't go to ntlworld (unless they are hosting the site, which I guess they are not). 

Go to the ISP hosting your site and tell them that you are using AspMail to send mail items from a forum and need to know which smtp server entry you need to use...

Some ISP's use 127.0.0.1 or localhost.  Some use the SMTP entry for normal mailboxes (ie. smtp.ntlword.com), or they may have a different smtp server altogether.....

I'm with oneandone and although the smtp server for mail via a normal mail client was auth.smtp.oneandone.co.uk, the smtp server for this type of mail was totally different...

Best of luck, as I know how annoying it is!!

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zerohero View Drop Down
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Joined: 24 July 2003
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Points: 15 		Post Options Post Options   Thanks (0) Thanks(0)   Quote zerohero Quote  Post ReplyReply Direct Link To This Post Posted: 18 December 2003 at 10:57am

hey helpmeplease...

i also host with oneandone... so do know what i should have as my smtp...?

ta...ben...
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