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JVRudnick 
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Joined: 06 August 2004
Location: Canada
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Points: 64
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 Topic: Can't post - email error???
Posted: 21 June 2006 at 4:49pm |
Just tried to enter a new message as Admin, and I got this error.....?
Server Error in Forum Application
An error has occured while sending an email.
Please contact the forum administrator.
Support Error Code:- err_Access_send_mail_footer
File Name:- functions_send_mail.asp
Error details:-
The server rejected one or more recipient addresses. The server response was: 503 This mail server requires authentication when attempting to send to a non-local e-mail address. Please check your mail client settings or contact your administrator to verify that the domain or address is defined for this server.
What has happened? Why did this occur and how do I fix same?
Jim
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WebWiz-Bruce
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Web Wiz Developer
Joined: 03 September 2001
Location: Bournemouth
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Posted: 21 June 2006 at 4:53pm |
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It looks like your SMTP server you are using requires that you use authentication to send emails through it.
Contact your web hosts to get the username and password required for the SMTP server, then enter these details into the username and password field in the email setup page in the admin area of the forum.
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JVRudnick
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Joined: 06 August 2004
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Posted: 21 June 2006 at 9:24pm |
Actually, I'm the host myownself as this is my ded server. This USED to work fine btw, up until a couple of weeks ago....till I had to do an OS reload and backup restore...sigh..
can you tell me WHERE in Mailenable Pro that such an item will be found?
Jim
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WebWiz-Bruce
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Web Wiz Developer
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Posted: 22 June 2006 at 10:15am |
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Having SMTP server authentication when sending emails through Mail Enable is advisable to stop spammers using your SMTP server to relay on emails.
I have MailEnable Pro on a few of my dedicated server boxes, so I know you can change the Relay settings through the mangment console by going to server -> localhost -> Connectors -> SMTP -> Properties
However, for info you should checkout the MailEnable knowledge base on the MailEnable site, I find it extremely useful when messing with MailEnable.
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JVRudnick
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Posted: 22 June 2006 at 3:28pm |
I have just checked, and the folks over at MEPro told me that I must enable the localhost to relay, ie input 127.0.0.1 into the IPs allowed to send email -- and that is done, was already done actually.l
Yet, the forum continues to squawk about sending off an email when posting a new message....
Can you tell me, is there a settting INSIDE Admin I might have wrong...or perhaps the code itself in functions_send_mail.asp is incorrect for CDOSYS on my server?
???
Jim
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WebWiz-Bruce
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Posted: 22 June 2006 at 5:12pm |
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Try putting in the username and password for the email account you are using.
The problem is this error is returned by the SMTP server and not from the web wiz fourms software.
Web Wiz Forums is correctly passing the email to the SMTP server, but the SMTP server is rejecting the email because it wants a username and password to relay on emails to non-local email addresses.
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jckruger
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Joined: 18 April 2006
Location: Australia
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Posted: 23 June 2006 at 5:47am |
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Try putting in the actual IP address of the SMTP server like 192.xxx.xxx.xxx or whatever your private network address is. Mine didn't like using localhost or 127.0.0.1
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