Web Wiz - Green Windows Web Hosting
Web Wiz Homepage Search Web Wiz

  New Posts New Posts RSS Feed - customizing thread view
  FAQ FAQ  Forum Search   Events   Register Register  Login Login

customizing thread view
 Post Reply Post Reply Page  <12
Author
  Topic Search Topic Search  Topic Options Topic Options
WebWiz-Bruce View Drop Down
Admin Group
Admin Group
Avatar
Web Wiz Developer

Joined: 03 September 2001
Location: Bournemouth
Status: Offline
Points: 9844 		Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 08 January 2009 at 8:30am
Customising the forum to work as a support ticket system will take allot more than just editing a few of the SQL Queries as to keep the post completely private many other sections like searching, RSS Feeds, latest posts, etc. also need to be customised.

This would be a BIG job to do and get it completely right with allot of work involved and if you are not familiar with ASP and SQL you should look at hiring a web development company to make build a customised forum for you.

You maybe better off looking for a support ticket system as many of these work in exactly the way you are describing, including SmarterTrack from SmarterTools which we use here for our own support ticket system and find to be very good.


Edited by WebWiz-Bruce - 08 January 2009 at 8:33am
Web Wiz Forums Hosting
ASP.NET Web Hosting
Back to Top
slog View Drop Down
Groupie
Groupie


Joined: 11 September 2009
Status: Offline
Points: 59 		Post Options Post Options   Thanks (0) Thanks(0)   Quote slog Quote  Post ReplyReply Direct Link To This Post Posted: 20 September 2009 at 4:13am
Maybe it is a problem already solved, but for me a good option is to give member permissions to that specific topic. When you create your member patient, you make a topic with his name and give him permissions on that topic only. The same can be done for the docs, you can give permissions for each doc to only have access to their patients topics...
Back to Top
 Post Reply Post Reply Page  <12

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.08
Copyright ©2001-2026 Web Wiz Ltd.

Become a Fan on Facebook Follow us on X Connect with us on LinkedIn Web Wiz Blogs
About Web Wiz | Contact Web Wiz | Terms & Conditions | Cookies | Privacy Notice

Web Wiz is the trading name of Web Wiz Ltd. Company registration No. 05977755. Registered in England and Wales.
Registered office: Web Wiz Ltd, Unit 18, The Glenmore Centre, Fancy Road, Poole, Dorset, BH12 4FB, UK.

Prices exclude VAT at 20% unless otherwise stated. VAT No. GB988999105 - $, € prices shown as a guideline only.

Copyright ©2001-2026 Web Wiz Ltd. All rights reserved.