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noyshani View Drop Down
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Points: 13 		Post Options Post Options   Thanks (0) Thanks(0)   Quote noyshani Quote  Post ReplyReply Direct Link To This Post Topic: the need to log in too often
    Posted: 13 June 2007 at 11:02am

Hello,

I know few people have discussed this issue before but I'm not sure if a good working solution has ever been found.

Many users in my forum system (WebWiz 8.05) find themselves logged out if they quit the forum and others find they are logged out if they leave their computer logged on to the internet for a long period.
 
What can cause these problems if for most people cookies can exist?
 
Thank you,
Noy


Edited by noyshani - 13 June 2007 at 11:03am
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WebWiz-Bruce View Drop Down
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Points: 9844 		Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 13 June 2007 at 3:05pm
They need to select to be auto logged in when they return, this will then set a cookie on their system.

However, if they login from a  different computer any cookies set on another machine will no-longer be valid.
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noyshani View Drop Down
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Points: 13 		Post Options Post Options   Thanks (0) Thanks(0)   Quote noyshani Quote  Post ReplyReply Direct Link To This Post Posted: 13 June 2007 at 7:17pm

Thank you borg, but I am speaking about a situation in which they select the auto log in option and not necessarily log in from different places...any idea what can cause all these problems except that?

thanks
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MrMellie View Drop Down
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Points: 251 		Post Options Post Options   Thanks (0) Thanks(0)   Quote MrMellie Quote  Post ReplyReply Direct Link To This Post Posted: 14 June 2007 at 4:48pm
It sounds like a session problem on your server. If you turn on database sessions and the problem goes away, then you'll need to contact your host about it. Try a search on sessions, there's already several topics about it.
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noyshani View Drop Down
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Points: 13 		Post Options Post Options   Thanks (0) Thanks(0)   Quote noyshani Quote  Post ReplyReply Direct Link To This Post Posted: 14 June 2007 at 5:24pm

Are those sessions also responsible for displaying who is online as active users? because I have also noticed weird problems regarding a very low number of logged on users at certain times or the ability of the logged on users number to change from 1 to 14 in a single refresh for example (i.e. unstable). Many users are complaining about this as well and all is quite new since I have replaced host 5 days ago...



Edited by noyshani - 14 June 2007 at 5:25pm
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WebWiz-Bruce View Drop Down
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Points: 9844 		Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 14 June 2007 at 5:27pm
Yes this is certainly starting to sound like a server issue.

This type of data is kept in the server memory, if the servers application pool recycles then all this data is lost.

You should contact your web host about this.
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noyshani View Drop Down
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Points: 13 		Post Options Post Options   Thanks (0) Thanks(0)   Quote noyshani Quote  Post ReplyReply Direct Link To This Post Posted: 16 June 2007 at 10:01pm
cheers borg and MrMellie, now i have the application pool isolation enabled after i've asked my host to put it. I hope it will sort out these annoying problems...
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