Web Wiz - Green Windows Web Hosting

  New Posts New Posts RSS Feed - Upgrade from 9.x to 10.x - stalled?
  FAQ FAQ  Forum Search   Events   Register Register  Login Login

Upgrade from 9.x to 10.x - stalled?

 Post Reply Post Reply Page  12>
Author
JakePehrson View Drop Down
Groupie
Groupie


Joined: 24 September 2002
Location: United States
Status: Offline
Points: 49
Post Options Post Options   Thanks (0) Thanks(0)   Quote JakePehrson Quote  Post ReplyReply Direct Link To This Post Topic: Upgrade from 9.x to 10.x - stalled?
    Posted: 27 December 2011 at 11:22pm
I started the update for Web Wiz Forum 9.x to 10.x.  It has not move from the following screen for quite a while.
 
Your Database is being updated. Please be patient as this may take a few minutes to complete.

Stage 1: Creating New Database Tables and Fields.....

 
I hope that it is possible that it is still updating.  I am not sure how long I should wait it has already been about 45 minutes.  I do have a fairly active message board, but only have a few thousand users and maybe 100,000 posts.  Can I close the current browser and try the update again?  Should I continue to wait.  If so how long?  Is there a way to verify that the update was done?
 
Thanks in advanced.
Back to Top
JakePehrson View Drop Down
Groupie
Groupie


Joined: 24 September 2002
Location: United States
Status: Offline
Points: 49
Post Options Post Options   Thanks (0) Thanks(0)   Quote JakePehrson Quote  Post ReplyReply Direct Link To This Post Posted: 28 December 2011 at 12:16am
Well.  I let it run for quite a while (2 hours) and it was doing nothing.  I tried to restart the update, but it said the database was already up to date.
 
I was hoping that the update finished, but didn't let me know.  I tried to make a post, but I get the following error.
 

Server Error in Forum Application
An error has occurred while executing SQL query on database.
Please contact the Forum Administrator.

Support Error Code:- err_SQLServer_get_topic_posts_data
File Name:- forum_posts.asp
Forum Version:- 10.03
 
I am able to see all the existing posts and log into the admin section.
 
What can I do now?
 
I have the forum locked and have a lot of people anxiously waiting for me to get this fixed.
 
Thanks.
Back to Top
JakePehrson View Drop Down
Groupie
Groupie


Joined: 24 September 2002
Location: United States
Status: Offline
Points: 49
Post Options Post Options   Thanks (0) Thanks(0)   Quote JakePehrson Quote  Post ReplyReply Direct Link To This Post Posted: 28 December 2011 at 12:25am
Sorry for all the posts.
One more bit of information.  When I initially did the update I selected it was a 2005 database (since I was told by my hosting company it was).  I noticed in the admin section it is identifying it as a 2000 database.  I change the setting in the database_settings.asp file to reflect the database not being a 2005 database, but I am not sure if this has done irreparable harm to the database during the update.
 
Thanks
Back to Top
WebWiz-Bruce View Drop Down
Admin Group
Admin Group
Avatar
Web Wiz Developer

Joined: 03 September 2001
Location: Bournemouth
Status: Offline
Points: 9844
Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 28 December 2011 at 11:26am
A forum with 100,000 posts should take around 3 to 4 minutes to do on a good host, but if the servers are overloaded it can take allot longer. 

You also have to make sure you have enough log file and free space on your database to allow the tables to be rebuilt when new fields are added.

The SQL Server 2000 and 2005/2008 versions have the same database. The difference is the setting in the database_settings.asp file which tells the forum to use server side paging for faster performance if using SQL Server 2005 or above.
Back to Top
JakePehrson View Drop Down
Groupie
Groupie


Joined: 24 September 2002
Location: United States
Status: Offline
Points: 49
Post Options Post Options   Thanks (0) Thanks(0)   Quote JakePehrson Quote  Post ReplyReply Direct Link To This Post Posted: 28 December 2011 at 2:24pm
Bruce,

What can I do at this point. I am getting an error on the website. See above.
Back to Top
WebWiz-Bruce View Drop Down
Admin Group
Admin Group
Avatar
Web Wiz Developer

Joined: 03 September 2001
Location: Bournemouth
Status: Offline
Points: 9844
Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 28 December 2011 at 2:45pm
It sounds like the upgrade failed as it did not move beyond Stage 1.

You should restore your database to the backup you created before attempting the upgrade and tyry again.

Make sure the database has enough resources (database size and log file size), and that the database server is not overloaded, and then try again.
Back to Top
JakePehrson View Drop Down
Groupie
Groupie


Joined: 24 September 2002
Location: United States
Status: Offline
Points: 49
Post Options Post Options   Thanks (0) Thanks(0)   Quote JakePehrson Quote  Post ReplyReply Direct Link To This Post Posted: 28 December 2011 at 10:43pm
Okay,
 
I restore from backup and tried again to see if it would work.  This time I used Firefox instead of IE I got the following:
 
Your Database is being updated. Please be patient as this may take a few minutes to complete.

Stage 1: Creating New Database Tables and Fields.....

Error Altering the Table tblThread
Timeout expired.Complete

Stage 2: Entering default values for new fields..... Complete

Stage 3: Migrating forum configuration settings to new format..... Complete

Stage 4: Migrate Post Count to new Point System (this may take some time to complete)..... Complete

Timeout expired

SQL Server database is updated, but with Error!



Click here to go to your Forum Homepage
Click here to login to your Forum Admin Area
    
 
Back to Top
WebWiz-Bruce View Drop Down
Admin Group
Admin Group
Avatar
Web Wiz Developer

Joined: 03 September 2001
Location: Bournemouth
Status: Offline
Points: 9844
Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 29 December 2011 at 10:44am
Your database server has timedout while trying to add the new fields to the tblThread table. Either the timeout is set to low on the database server, or you have millions of posts in your forum.

The following fields need to be added to the tblThread table manually:-

1. Answer - datatype = bit - default value = 0
2. Thanks - data type = integer - default value = 0
Back to Top
 Post Reply Post Reply Page  12>

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.08
Copyright ©2001-2026 Web Wiz Ltd.


Become a Fan on Facebook Follow us on X Connect with us on LinkedIn Web Wiz Blogs
About Web Wiz | Contact Web Wiz | Terms & Conditions | Cookies | Privacy Notice

Web Wiz is the trading name of Web Wiz Ltd. Company registration No. 05977755. Registered in England and Wales.
Registered office: Web Wiz Ltd, Unit 18, The Glenmore Centre, Fancy Road, Poole, Dorset, BH12 4FB, UK.

Prices exclude VAT at 20% unless otherwise stated. VAT No. GB988999105 - $, € prices shown as a guideline only.

Copyright ©2001-2026 Web Wiz Ltd. All rights reserved.