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Forum Emails Sent -- only some received

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    Posted: 12 November 2013 at 8:25pm
Forum email notifications are being sent, but apparently only SOME are being received. I'm using v10.16 -- are there any updates for maybe more spam filter friendly messages? ...I mean assuming that there can be improvements... quite a few of registrants in my forum complain that messages just aren't coming through.
 
Is there anything I can change on my end?? I checked mxtoolbox.com and my domain is NOT blacklisted. The email messages that go out are the standard-format notification messages (nothing was customized).
 
Thanks!
 
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Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 13 November 2013 at 7:23pm

I have moved your post to the Web Wiz Forums support forums as you posted in the wrong forum.

Depending on the settings within the Email Settings page within the admin area depends on how email notifications are sent.

By default a subscriber only receives an email for the first reply within a topic, they will not receive a notification again till they return to the forum.

The email will state that there has been a reply in the topic they are watching and there maybe more.

This helps prevent the website getting blacklisted by people who no-longer want to be part of your forum still receiving notifications and reporting them as spam.

You can change this in the Email Settings in the forums admin area so they subscribers get notifications of all replies regardless of if they have visited the forum again or not. On busy forums this does tend to lead to lots of spam complaints from past members who still get notifications and have not unsubscribed themselves, so should be set with caution.

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Post Options Post Options   Thanks (0) Thanks(0)   Quote milu Quote  Post ReplyReply Direct Link To This Post Posted: 06 November 2014 at 4:19pm
Hi,
Is it possible to enforce users to subscribe to forum so that they get email notifications wehn new topics/post/replyes get posted?
 
They do get notifications if they subscribe to every forum and subforum. But if I subscribe to a forum with lets say 3 subforums, shouldnt i get notification if anythins is posted in any of the 3 subforums or do I really have to subscribe to every subforum to get notifications?
 
Kind regards
Mike
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