Searched before I posted. Searched and learned a lot of interesting things. None, alas, answered my question.
I am on a W2003 server. Could its security "features" be involved in my difficulties:
users can't register becuase the security code numbers don't all display and when they sometimes do, the program returns a message that the number entered didn't match!
admins can only log on after repeated efforts, 8 to 10 being common. I know the un/pw are right and I have to just repeat until they "take".
lovely product, glad to have paid for it to encourage you, but if no one can register, no one will use your lovely program on my site.
my provider is an ASP and ASP.NET booster, we like to support ASP projects, we're sorry if these questions are distracting, but we always check (search) before bothering because we know we don't like to answer the same thing over and over either.
fyi, no one has asked aobu the number graphics failing to display and being reported by the function as not matching
all this is on a clean install of the latest package by the way
if it is just us and our W2003 server and doesn't impact on any other potential users, I'll understand if you're too busy to deal with it.