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Gary 
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 Topic: Open csv in Browser...
Posted: 16 May 2003 at 5:41am |
I have an asp application that creates a .csv file on the server and then gives the user a link to the csv. When the user clicks on the link (window.open('file://ukslba51/eu4cast/excel/kinga02/UKM.csv');), the csv should then open in Excel.
This works for 99.9% of users, however 1 user is prompted with the Open / Save option where the Open option is not available.
Any ideas? The user does have Excel installed. If the user chooses to Save the csv, then clicks on the saved csv it opens in Excel.
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MorningZ
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Posted: 16 May 2003 at 7:29am |
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sounds like the "csv" extension isn't mapped to Excel on his computer
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Gary
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Posted: 16 May 2003 at 7:31am |
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Thats what I thought, but surely if that was the case then double clicking on the locally saved file would result in prompting for what applicationto use rather than opening in Excel as it does at present.
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Gullanian
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Posted: 16 May 2003 at 7:53am |
Most definatly not a problem with your website, i had a similar problem when designing a site for Gap, but im trying to remeber what went wrong.....
I think it was either a problem with the browser (what are they using?) or a problem with the version of excel they are using, maybe get them to reinstall it or upgrade
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ljamal
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Posted: 16 May 2003 at 8:34am |
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It may be that excel isn't asscociate with the browser or they are not using IE.
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Gary
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Posted: 16 May 2003 at 8:38am |
User has IE 5.5
How do I go about associating excel/csv with the browser???
I would have thought that if this was the case, then I should still be able to select 'Open' rather than jsut 'Save' except that it would then prompt me what I want to open it with.
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MorningZ
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Posted: 16 May 2003 at 8:43am |
hell, i wouldnt even concern yourself about it...
you got "99.9%" of the people... so this one single user needs one extra step... big deal.. you're never going to get "100%"
Edited by MorningZ
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Gary
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Posted: 16 May 2003 at 8:46am |
Considering that I work for an IT department and that the user has logged a call, I have no option !!!
What am I supposed to do? Close the call with a comment alomg the lines of 'This works for 99.9% of the users'
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