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freakdaddy 
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 Topic: Mail being blocked - help
Posted: 17 December 2008 at 4:39am |
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My host (godaddy) did a server migration on my this past weekend (oh joy). Since the moment this has happened, all e-mail being sent from within web wiz (which I guess is form mail), is being rejected by the mail servers it's going to. Godaddy is telling me that form mail is blocked by yahoo, gmail (etc...). So how do I get people who are signing up for threads from the forum their mail? I don't get this. I had this site up for over 3 years running, with none of these issues. I get moved to a new server, and nothing is working.
Thanks for you help!
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WebWiz-Bruce
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Posted: 17 December 2008 at 10:27am |
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Sounds like your websites domain and/or the IP address of the mail server you are using is blacklisted. Your host should get this fixed for you.
If you have a new IP check on sites like DNSstuff.com that the IP is not blacklisted, if it is then give GoDaddy a bollocking and demand a clean IP from them.
You should also be aware that our software doesn't fully work on GoDaddy shared hosting accounts.
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freakdaddy
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Posted: 17 December 2008 at 10:51am |
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Thanks Bruce. They already checked the IP, and said it was clean.
I've ran on Godaddy for about 3 years with no issues to this point until this Saturday. Once I was moved to the new server, no mail that is sent from web wiz is getting to users (I also purchased news pad, and used this for newsletters to members). All of this worked, and it's not working now.
Really lost on where to go from here.
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freakdaddy
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Posted: 17 December 2008 at 11:34am |
So they are saying that I can use a specific relay server for CDONTS (which is what I'm using to send mail now). I have to change the relay server code in web wiz forums I guess. I assume this would be in the functions_send_mail.asp. Any idea what I'd be changing. This is the help file they gave me that has the server: http://help.godaddy.com/article/956?
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WebWiz-Bruce
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Posted: 17 December 2008 at 12:40pm |
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The GoDaddy article is completely wrong, CDONTS will only place emails in the pickup directory of the local IIS SMTP mail server on the local machine, you can not specify a mail server, which is one of the reasons Microsoft dumped this back with the end of NT 4 in favour of it's replacement CDOSYS which can be used to specify a mail server.
It sounds like the SMTP server you are using may require authentication, in which case you should use CDOSYS and get the required SMTP server and the SMTP server username and password from GoDaddy.
Edited by WebWiz-Bruce - 17 December 2008 at 12:50pm
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freakdaddy
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Posted: 17 December 2008 at 9:00pm |
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Thanks for the feedback. Tried changing to CDOSYS and getting this error message when testing:
Server Error in Forum Application
An error initialising Global Variables from database.
Please contact the forum administrator.
Support Error Code:- err_mySQL_getForumConfigurationData()_get_global_variables
File Name:- global_variables_inc.asp
Error details:-
Microsoft VBScript runtime error
Variable is undefined
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WebWiz-Bruce
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Posted: 18 December 2008 at 2:12pm |
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Could be a corrupted file so first try reuploaidng the files again. Also make sure you enter a mail server for CDOSYS.
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freakdaddy
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Posted: 18 December 2008 at 9:29pm |
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Which files would I be uploading specifically. I have too many mods to blindly re-copy everything.
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