The same could be said of any company, what if the owner passed away? Most companies continue if the owner passes away like this one would. The 'what if's' could continue. Like 'what if' there is a fire or a flood (we use multiple data centres), 'what if' a server were to break (we have multiple redundant servers on standby that can be turned on remotely in a instant), etc, etc,
More important in this present financial climate is if a company is able to survive and not go bust as many are presently doing with very little notice to customers if any at all. Web Wiz in this regard is financially secure and remains in profit and still growing at a rate of 100% per year on the web hosting side with all our servers and equipment fully owned by us with no monies owned. In the last 2 years since you last phoned Web Wiz have invested between $25,000 and $35,000 in equipment and software for web hosting.
You should also look at backups systems which most hosts do not provide. All our servers are fully backed up each night and there are also online tools for you to make your own website and database backups. So moving away to a new host should be very quick and easy.
Phone support is only available during office hours to keep costs down for customers. However ticket support is available outside these times. Our servers are also all monitored 24/7 at 30 second intervals from off-site locations. The data centre is manned 24/7 365 days per year, if any of our servers or services go down then engineers are paged immediately by the off-site monitoring stations to begin work fixing the issue, often before you would even know of a problem.
As an HP Partner all our servers are HP ProLiant Intel Quad-Core servers with at least 12Gig of Fully-Buffered server grade memory per server. Unlike many hosts that use cheap SATA drives we use redundant RAID 15,000 RPM SCSI 'hot-swap' server drives, this means that although we are unable to give you vast amounts of unlimited disk space you do get much higher performance and security of knowing that if any drive were to fail in any of our RAID arrays the disk system would continue to run.
As well as these benefits many of our packages also use dedicated application pools per site, which you would not find from most other web hosts. Those that do normally limit memory to 100MB per site, which is not enough for ASP.NET websites or high volume sites, whereas Web Wiz give you 700MB of memory per site!! By using dedicated application pools your sites are 'sandboxed' from other sites that share the same server giving better performance, stability, security and protection from other sites that maybe running 'bad code'. This is as close as you can get to hosting a website on a dedicated server from a shared hosting account.
Have a look through our hosting packages, although not as cheap as some they do offer a 'high grade' service with many features that you would not find from a cheap hosting package.
www.webwiz.net
Edited by WebWiz-Bruce - 19 January 2009 at 12:06pm