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Admin cannot login, captcha problem

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vinothrao84 View Drop Down
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    Posted: 28 November 2009 at 12:21pm
Hi,

I'm currently using your latest WWF v9.64. Whenever i want to login in to admin page, the captcha is not validating my input.

I check through the codes and compare with my previous WWF v9.53, the code fail to pass on "Function getSessionItem" file "function_session_data.asp" on line "If InStr(saryUserSessionData(intSessionArrayPass), strSessionKey) Then"

The WWF v9.53 does not have any problem and pass the same function smoothly. I did some "response.write" to capture data between the 2 version. Below is the function.



Output result:

v9.64
======================
sessionid = LV-1
sessionid = UID-1

v9.53
======================
sessionid = LV5
InStr = LV=2009-11-28 06:54:29
sessionid = UID5
InStr = UID=vinothZ842CA856A

If you notice, the "InStr" is not shown for v9.64 after the "IF" statement.

Please help for this issue, i was solving this problem for days.


Edited by WebWiz-Bruce - 30 November 2009 at 11:07am
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123Simples View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote 123Simples Quote  Post ReplyReply Direct Link To This Post Posted: 28 November 2009 at 6:54pm
Hi - this is not normally an error I've seen before. I suggest that you try re-uploading the files again, as I'm pretty certain you may have missed a file somewhere if you have upgraded
As far as I know (and I run several versions including 9.64) this error is probably due to a missing file
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vinothrao84 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote vinothrao84 Quote  Post ReplyReply Direct Link To This Post Posted: 29 November 2009 at 3:46am
hi,

thx for reply.

i havent upload any file to my server. but i did a direct test once i download the latest version.

it ran through a wizard and completes it. i can login as user but not admin page. admin page the captcha is really making me headache.

i have no idea why it does not goes through the IF statement.
or is there a way to bypass that captcha for admin page?

pls help. my project is stop due to this.

thx.
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WebWiz-Bruce View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 30 November 2009 at 11:11am
There is no reason for this error and the only reason which could explain it is that you either have a corrupted file or you have not updated all the files from your previous release.

Due to a security issue back in 9.62 the admin login was changed to make to more secure amd the way session are handles was also changed. The forum has been download around 5,000 times since then and have not had anyone report any issues login into the admin area.

However, due to this change, which was very large, you need to update all the files in your forum, if you don't you may have login issues and other problems like you are experiencing.
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vinothrao84 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote vinothrao84 Quote  Post ReplyReply Direct Link To This Post Posted: 01 December 2009 at 1:55am
hi,

thx for reply.

i check with another pc, and notice that pc have no such problem.
i suspect is the IIS. I'm using Windows 7 Ultimate IIS 7.5. The other pc was running IIS 6.

So is the IIS 7.5 giving problem to the forum?

Thx.
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WebWiz-Bruce View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 01 December 2009 at 10:36am
This support forum is running on Windows 2008 R2 IIS 7.5 and we have 100's of other Web Wiz Forums running on IIS 7.5 on our network without any issues, so can not see it being IIS 7.5 being the problem.

Since 9.6x sessions are now stored within the database rather than in the web servers memory which makes sessions ore reliable so your session check in your first post would be different between both versions.

One thing you should check is that you have sessions cookies enabled in your web browser. Also if you are running Windows 7 x64 you may want to change your IIS 7.5 application pools to enable 32 bit applications as this gives better compatibility and according to Microsoft better performance and memory management.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote vinothrao84 Quote  Post ReplyReply Direct Link To This Post Posted: 02 December 2009 at 12:23pm
hi,

im using 32 bit windows.
i try to reinstall the IIS, but still no hope.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 02 December 2009 at 12:40pm
I am at a loss to know what else to suggest, but you are certainly doing something wrong somewhere.

The only thing left to suggest is go back and reinstall the forum again making sure ALL files you are using are from the latest version and you are not attempting to use any old files from a  previous release.
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