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PM problems

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swfa View Drop Down
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Groupie


Joined: 28 November 2007
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Post Options Post Options   Thanks (0) Thanks(0)   Quote swfa Quote  Post ReplyReply Direct Link To This Post Topic: PM problems
    Posted: 09 December 2009 at 11:45pm
We have users complaining that they type out a long PM and hit send then it comes back with the recipients box is full and the message is lost. Can anything be done to rectify this?

Also many people trying to delete a single message accidently hit the delete all messages button because it is on top and it does not ask, Are You Sure and they are all gone.

Any help on both of these simples issues would be greatly appreciated.



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WebWiz-Bruce View Drop Down
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Joined: 03 September 2001
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Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 10 December 2009 at 9:50am
Version 10 will have an admin global setting to delete the oldest PM if their inbox is full and they receive a new PM. This should fix the PM full box. In the meantime the only solution would be to ask users to empty their PM inboxes or allow your users to store more PM's.

There should be a pop up message asking the user if they want to delete the PM's. If you are not getting this message try reuploading the original files again.
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billd3 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote billd3 Quote  Post ReplyReply Direct Link To This Post Posted: 11 December 2009 at 2:38pm
I'd like to see perhaps a "drafts" bit like email does, or at least to go back to the original message and not simply "delete" it if it can't be sent due to a full PM box. Right now 5 minutes or more of work is lost totally if their box is full....... frustrating as heck.

We admins and mods get tons of PMs, and at times, if we're away for a couple of days, the PMs fill up.

It would be nice if at least one of these could happen:
A. Go back to original message and let user know to copy and paste it or something and not simply delete or drop it if the recipient PM is full
or
B. Have a drafts folder - which I know, is another database change!

BillD
http://theamcpages.com
http://theamcforum.com
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