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Cool_Man View Drop Down
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Joined: 23 March 2003
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    Posted: 27 August 2003 at 2:25pm

HI EVERYONE,

I do have a problem which normally happens in my forum.

My forum version is : Web Wiz Forums version 7.0 beta 3

The problem is : some members try to log in the forum , but they can not. Therefore i have to go with them step by step to remove all cookies then make new passwords so they can log in successfully. However , some can not log in even if all cookies removed and the password changed !!

So , Can anyone tell me what is the reason and what is the solution of this problem??

Thanks all for ur time and help



Edited by Cool_Man


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WebWiz-Bruce View Drop Down
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Joined: 03 September 2001
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Points: 9844 		Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 27 August 2003 at 4:11pm

1. They need to make sure security is set to allow cookies on their browser.

2. Beta versions, as it said when you downloaded it, should not be used on a live web site. 7.0 beta 3 contained many bugs which is why you maybe experiencing problems now.
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Cool_Man View Drop Down
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Joined: 23 March 2003
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Points: 147 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Cool_Man Quote  Post ReplyReply Direct Link To This Post Posted: 27 August 2003 at 4:26pm

Thnx borg for ur cooperation and help

At the moment i have about 2000 members and 45000 posts in my forum.

So what is the best solution? keeping in mind that i can not update it because i have added many new services and it is hard to do such thing . It is also hard to explain the procedure to every member , because some of them do not know cookies and such things.

It is a big problem indeed and causing me alot of trouble

So can u please tell me what to do ?

Thanks again 4 ur help and time



Edited by Cool_Man


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WebWiz-Bruce View Drop Down
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Joined: 03 September 2001
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Points: 9844 		Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 27 August 2003 at 4:32pm

Nearly all ASP based forums run using cookies so there is little that can be done there.

Your only option is to point people towards a page on how to use cookies on their browser, without cookies there is no way to login and track users, so you are stuck with this internet inherited problem.

I don't understand though why you need to change passwords, simply all people need to do is drop their security level on their browser to accept cookeis from that site, unless their cookie index has become corrupted which often happens in IE (wish MS would sortout this problem with IE). The only way to reset IE's cookie index is to firt delete all cached internet files and then delete all cookies in IE, this then resets IE's cookie index.
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Cool_Man View Drop Down
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Joined: 23 March 2003
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Points: 147 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Cool_Man Quote  Post ReplyReply Direct Link To This Post Posted: 27 August 2003 at 5:11pm

THNX DEAR borg 4 replying

Last quetion

Which one should we do if this problem happens , remove all cookies or drop the security level down? and which one is better than the other?

THNX again



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Points: 9844 		Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 28 August 2003 at 1:50am

That depends on which problem the person is having. I have described two different problems and the solution for each.
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