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billd3 View Drop Down
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    Posted: 25 April 2011 at 1:06pm
Since when you go to send a PM to a member with a full PM inbox you LOSE the message - and a long one it totally gone....... it gets frustrating - but a member has come up with a suggestion.
Right now if a member needs to contact another - via PM for example, they post a message in teh forum "hey XXX your inbox is full" - a member came up with this - how about an alert when you log in saying that "your PM inbox is full, click here to go clean it out" - sort of like the "you have x new messages" popup?
Otherwise, how about a gauge for you when you are logged in - there's the link to your member control panel and all - how about some indicator of how many messages total that you have. There's already an indicator of new messages, how about a total, or "FULL" indicator - maybe something that blinks and annoys them until they clean out?
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WebWiz-Bruce View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 28 April 2011 at 12:22pm
An alert that the members Private Message Inbox is Full has been added to version 10.
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WebWiz-Bruce View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 25 April 2011 at 6:18pm
For version 10 the admin can set a setting in the admin area to decide between rejecting the PM when the Inbox is full or accepting the PM and automatically deleting the oldest PM in the full Inbox.
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billd3 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote billd3 Quote  Post ReplyReply Direct Link To This Post Posted: 25 April 2011 at 7:41pm
While that is a good addition, I'm afraid we'd still have to choose to drop the new message as users would have a cow if a message they'd wanted to keep suddenly disappeared.......... where a gauge that showed up in the header would at least remind them - full, you can't receive any more messages.
One example is my case - I saved a message from a couple of months ago as there was important info in it I needed to be able to access from anywhere. it was the oldest message as I'd been deleting other messages that came after it did. If my box was full and someone tried to PM me, that message would be deleted, even though others I'd rather see gone if necessary would still be around. So, I guess with our users, I rather doubt they'd want to see that happen.


BillD
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Scotty32 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Scotty32 Quote  Post ReplyReply Direct Link To This Post Posted: 25 April 2011 at 8:30pm

I have done some additions on a forum of mine, such as displaying a message that the users inbox is full on their profile rather than a link to send a PM.

Depending on what appears for V10, I will look at releasing a mod with a few additional warnings.
S2H.co.uk - WebWiz Mods and Skins

For support on my mods + skins, please use my forum.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote 123Simples Quote  Post ReplyReply Direct Link To This Post Posted: 26 April 2011 at 6:50pm
Scotty
I think this mod would be a wonderful addition (as you say if not already included in V10)
I'm sure if it is possible, I would have thought that it would be reasonably simple to have the PM check file see what the number of PM's are, and if they were at a certain figure, pop up and instead of saying:

You have "" new messages - go your to your inbox

That it could in theory say:
Your message inbox is nearly full. Please forward those email messages you wish to retain to your registered email account, and then delete them from your Private Messenger Inbox!!!

Or something like that
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123Simples View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote 123Simples Quote  Post ReplyReply Direct Link To This Post Posted: 26 April 2011 at 6:53pm
Originally posted by billd3 billd3 wrote:

While that is a good addition, I'm afraid we'd still have to choose to drop the new message as users would have a cow if a message they'd wanted to keep suddenly disappeared.......... where a gauge that showed up in the header would at least remind them - full, you can't receive any more messages.
One example is my case - I saved a message from a couple of months ago as there was important info in it I needed to be able to access from anywhere. it was the oldest message as I'd been deleting other messages that came after it did. If my box was full and someone tried to PM me, that message would be deleted, even though others I'd rather see gone if necessary would still be around. So, I guess with our users, I rather doubt they'd want to see that happen.




Bill - you can send the Private Message via email to yourself, and then delete the message from your inbox. Remember that storing private messages all takes up space on the server, so sometimes it is better to educate members to delete rather than use the forum inbox like it was an online email account Wink
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WebWiz-Bruce View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 26 April 2011 at 7:24pm
Have been looking in to this today to see if there is a way to warn members their inbox is full.

However, with running an extra database query to count PM's on every page so that a warning can be displayed can not see an easy way of adding this feature.

I would rather avoid running a query to count PM's on every page as this would increase data hits and use more resources slowing the forum engine down.

Will need to see if it can be done in another way to only check when the member first logins in or returns to the forum to reduce the number of database hits. This method will require allot more development time to do in such a way as not to increase load on the forum engine.

Another option is to add a 'Save PM' feature so that when the inbox is full only emails that are not marked as 'saved' are auto deleted.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote 123Simples Quote  Post ReplyReply Direct Link To This Post Posted: 27 April 2011 at 6:42pm
I thought of another option Bruce
Would it not be possible to have a once a day javascript cookie pop up, like using jquery and a pop up slider, so that it just reminded users to empty or delete their older private messages
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