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Post Options Post Options   Thanks (0) Thanks(0)   Quote poni Quote  Post ReplyReply Direct Link To This Post Topic: Slow Performance
    Posted: 19 October 2006 at 2:04pm
Grand software!
 
I have a performance problems using this application on my server. It is very strong new machine and all other asp applications run quickly. 
 
With WebWiz forums I get good generation time (less than 0.5sec), but rendering is terribly slow. I get an upper icons, a logo, and than I wait for around 30 sec to get other parts of page. 
 
Any ideas ? 
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Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 19 October 2006 at 2:50pm
The generation time 0.5 second is how fast the server takes to process the page, any delays after that would not be as a result of the code within the forum engine as it has already been processed by the web server.

I would look at other places such as connection speed, how many connections the server allows, firewall throughput, and if any images etc. used within the forum are coming from a different server with slower connection speeds.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote poni Quote  Post ReplyReply Direct Link To This Post Posted: 22 October 2006 at 8:13am
I have installed the software locally on my Win2003 server (all new strong machine) in order to learn if I could recommend it for company-wide use. Currently I run it "out of box", without any changes, locally: no firewalls, no connection speed issue.
 
I'd be glad to get any idea what to do, because with such response times I can not even demonstrate the software. Again, all other web sites on this server run locally fine.
 
Thank you. 
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Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 22 October 2006 at 9:18am
It's very hard to say as this sounds like a localised issue as no-one else has reported these types of issues, infact quite the opposite.

As the code generation time shows processing times of under 0.5 seconds it doesn't sound like an processing issue or problem getting the data from the database.

The only thing I can suggest is that you try installing it again, if that fails try another machine, this way you know if it is a localised problem with the server you are using.

With over 30,000 downloads of version 8, I'm sure that if this were a problem within the code that courses such a problem it would have been reported many times by now


Edited by -boRg- - 22 October 2006 at 9:23am
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Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 22 October 2006 at 9:23am
Just another thought, I have seen speed issues before when using SQL Server 2005.

Sometimes things can slow right down when the database is first created, why it happens would suggest more of a bug in SQL Server, but the remedy is to reboot the server which seems to fix the issue.

However, because you report processing times of 0.5 seconds, I'm not sure if this would be the reason, but it's the only reported thing that I know of which has coursed issues with loading times.


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Post Options Post Options   Thanks (0) Thanks(0)   Quote mward Quote  Post ReplyReply Direct Link To This Post Posted: 01 November 2006 at 4:18pm
I have had the same issue with version 8.03.  Have you managed to resolve this?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote mward Quote  Post ReplyReply Direct Link To This Post Posted: 02 November 2006 at 10:09am

Hi boRg.

I have the same issue as 'poni'.

Forum 8.03 is on a dedicated win2003 server using a SQL 2000 database. Generation times are around 0.05 sec but allthough I get the icons and logo the main body of page takes up to 30 sec to load.

I've tried rebooting SQL to no avail.  There are no firewall or connection issues. I tried running the forum on a different server and had the same results.

Any thoughts?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 02 November 2006 at 10:29am
AS I have mentioned to poni if the time taken to process is 0.5 seconds then it can't be anything to do with the code in Web Wiz Forums.

When a fpage in Web Wiz Forums is called by a browser the process timer is started, the page including all the code and database calls is then processed by the web server, once the processing of the page is complete the process time to run the code  is calculated which is displayed to you on the page.

If the issue was something within the code of Web Wiz Forums then the page would take longer to process and the process time displayed at the bottom of the screen would be allot higher.

This suggests then the the issue is not with the code or with the connection times to the database otherwise the page would take longer to process and the process time would be much higher.

This then suggests that the delay is somewhere after the Web Wiz Forums code has been processed, and suggests either a server issue or a bandwidth issue.

It maybe worth checking that your web site is not being throttled the web server IIS which is coursing the delay and that you have sufficient bandwidth between your browser and the server to download all the processed data at a sufficient rate.

At a guess because of the amount of icons within each page of Web Wiz Forums allot of connections are required to download each page, I would check that IIS is not setup to throttle your web site and you have enough simultaneous connections to the server for your site.
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