Security Time out - how to increase?

Some users are complaining that the forum times-out while they type out their post (with a single finger I think ). When they Post the item it sends them back to the login screen and once logged back in their post is gone.

Any idea how to increase the time out? One of them thinks it's about 20 minutes.

Thanks
Gary

Hi Bruce, thanks for your advice. I manage the forum login via a separate database on the website which user's login into. I am not aware of the different login states you talk about. Is the login state held in a session variable that I can perhaps increase or alter in some way (to make them remain permanently online)? I am a reasonably competent ASP programmer, can you suggest some other variable or setting I can alter programmically to solve this issue? A lot more users are starting to complain now!

Many thanks
Gary

Best solution is try upgrading to the latest release. Version 8 has not been in development for well over a year and you may find that the new version offers better solutions such as the built in existing members API or the more powerful HTTP XML API which can be used to create a login cookie.

It also sounds like you have modified the login system yourself which is why you are getting the issue you are, so not really able to help with support for your custom login as do not know your systems and how you coded it. Maybe possibly updating your custom login to avoid using sessions would fix the issue. If you are relying on sessions for your custom login and to keep users logged in then everytime the servers App Pool recycles all your users will get logged out, so I would avoid this if you can.


Edited by WebWiz-Bruce - 03 October 2008 at 9:31am