Web Wiz - Green Windows Web Hosting

  New Posts New Posts RSS Feed - Problem activating account
  FAQ FAQ  Forum Search   Events   Register Register  Login Login

Problem activating account

 Post Reply Post Reply
Author
dbramley View Drop Down
Groupie
Groupie


Joined: 24 April 2008
Status: Offline
Points: 118
Post Options Post Options   Thanks (0) Thanks(0)   Quote dbramley Quote  Post ReplyReply Direct Link To This Post Topic: Problem activating account
    Posted: 21 August 2016 at 7:38am
I've had a huge increase in the number of members receiving the 'Problem Activating Your Account, Please Contact The Administrator' since upgrading to the latest version.

Anything I can check?
Back to Top
WebWiz-Bruce View Drop Down
Admin Group
Admin Group
Avatar
Web Wiz Developer

Joined: 03 September 2001
Location: Bournemouth
Status: Offline
Points: 9844
Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 22 August 2016 at 8:18am
Where the accounts activated?

If you click the link for a second time after the account is already enabled then possibly you would get this error message.
Back to Top
dbramley View Drop Down
Groupie
Groupie


Joined: 24 April 2008
Status: Offline
Points: 118
Post Options Post Options   Thanks (0) Thanks(0)   Quote dbramley Quote  Post ReplyReply Direct Link To This Post Posted: 23 August 2016 at 8:57am
It's strange - they get the error message. I ask them to forward the account activation email to me, I can click on the link and it activates the account fine.

I wonder if it's a certain setup or browser that's causing it?
Back to Top
 Post Reply Post Reply

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.08
Copyright ©2001-2026 Web Wiz Ltd.


Become a Fan on Facebook Follow us on X Connect with us on LinkedIn Web Wiz Blogs
About Web Wiz | Contact Web Wiz | Terms & Conditions | Cookies | Privacy Notice

Web Wiz is the trading name of Web Wiz Ltd. Company registration No. 05977755. Registered in England and Wales.
Registered office: Web Wiz Ltd, Unit 18, The Glenmore Centre, Fancy Road, Poole, Dorset, BH12 4FB, UK.

Prices exclude VAT at 20% unless otherwise stated. VAT No. GB988999105 - $, € prices shown as a guideline only.

Copyright ©2001-2026 Web Wiz Ltd. All rights reserved.