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Access Denied -- Permissions Error

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JfHideout View Drop Down
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Joined: 12 January 2004
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    Posted: 24 January 2004 at 8:55pm

Hey guys, me again. I've been working with my host all day to try to fix this error we won't stop getting. All of our users including myself are getting this odd incosistent error that will let us login sometimes and other times return this error:

Sorry, only members with sufficient permission can access this page.

A security error has occurred with authentication.
Please ensure that all cookies are enabled on your web browser, and you are not using a saved or cached copy of the page.

Also, when I'm logged in as admin, it won't let me change just any info like an Admin should. I have ALL the permissions set right in the forum admin. In fact, when I REset them, it seems to work for a short while.

Also, when I'm in the admin for more than a minute or so, the WWF License agreement comes back up. Sometimes after I click Yes it comes back up again. It'll do it in the middle of editing information too. It's quite frustrating.

We tried removing a picky ASP-based banner program and it actually sped up the whole site but the forum still won't work right. The db has read/write permissions. We also tried adjusting the server's Worker Process to no avail. Our host copied the folder to a new directory on their server and it ran beautifully - but there's no traffic on it. So is it POSSIBLE that their server can't handle my site's traffic? What would cause those permissions to bug out like that?

Can you guys give any input? My head's pounding and I just want to get this thing working right.

Here's a link to our forum

This is the TEST link that IS working:
http://www.nexuscommunity.com/forum2/default.asp

Thanks guys.



Edited by JfHideout
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WebWiz-Bruce View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 25 January 2004 at 8:23am
Are you using mutiple load balanced web servers?

If so the problem is with the ASP session not transaferring between servers.

If you are not using load balanced web servers, then you have a problem with the web server keeping the session alive and keeps resetting the ASP session.

It could also be if you have another application on your site that uses session.abandon, then this will course the ASP session to be fdropped which will course thgis problem. Many chat applications use this and so will course the problem you are getting.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote JfHideout Quote  Post ReplyReply Direct Link To This Post Posted: 27 January 2004 at 7:46pm

The got it working! Unfortunately they had to delete and reset my account to do it. Apparently it was a problem with the worker processes on the server -- and the ASP Sessions, because it was timing out our ASP chat too.

Thanks for your help guys. The host and I couldn't even pinpoint the problem for awhile so the tip on the sessions helped a lot. Your post helped them realize it wasn't anything wrong with the board or anything I did, but something on their end.

Thanks!

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