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Mobile Pm issue
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spoonz View Drop Down
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Joined: 11 January 2013
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    Posted: 29 June 2014 at 11:54pm
Had a couple few mobile forum users who say they get permission errors accessing pm's especially sent ones.
Anyone else had this or have an idea for a fix ?
 
thanks
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spoonz View Drop Down
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Points: 30 		Post Options Post Options   Thanks (0) Thanks(0)   Quote spoonz Quote  Post ReplyReply Direct Link To This Post Posted: 01 July 2014 at 3:34pm
I am not alone it seems. Some non mobile users saying they get it also now. 
 
http://www.allischalmers.com/forum/forum_posts.asp?TID=73935&title=permission-error-message
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WebWiz-Bruce View Drop Down
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Points: 9844 		Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 02 July 2014 at 10:10am
I see that your website is running an old version 10.03 from 2011.

Quite likely this issue has been fixed over the last 4 years as over 10 new versions have been released in this time fixing many bugs and adding new features.

I would suggest upgrading to the latest 10.18 version and see if that fixes the issue for you.
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spoonz View Drop Down
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Points: 30 		Post Options Post Options   Thanks (0) Thanks(0)   Quote spoonz Quote  Post ReplyReply Direct Link To This Post Posted: 02 July 2014 at 6:59pm
Originally posted by WebWiz-Bruce WebWiz-Bruce wrote:

I see that your website is running an old version 10.03 from 2011.

Quite likely this issue has been fixed over the last 4 years as over 10 new versions have been released in this time fixing many bugs and adding new features.

I would suggest upgrading to the latest 10.18 version and see if that fixes the issue for you.
 
That link is not to my site Bruce I just found it googling the issue to see if it got mentioned elsewhere. I'm on 10.18 -  www.rsvr.net
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WebWiz-Bruce View Drop Down
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Points: 9844 		Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 03 July 2014 at 8:09am
With out the exact error message it would be hard to say what the issue is.

At a guess if it is happening to mobile users it could be their connection is being dropped and when they reconnect they get a new IP and need to refresh their browser window.
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