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Error: There is a problem activating your membersh
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comcity View Drop Down
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Points: 13 		Post Options Post Options   Thanks (0) Thanks(0)   Quote comcity Quote  Post ReplyReply Direct Link To This Post Topic: Error: There is a problem activating your membersh
    Posted: 10 December 2014 at 10:52pm

I have someone new trying to activate their email in the forum and they are getting this error:

 
http://forum.salescart.com/forum/forum_s/error.png - Error Error
There is a problem activating your membership.

Please contact the SalesCart Forums mailto:no-one@comcity.com - Forum Administrator.
 
How can we know what is the cause of this error?
 
 
??
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comcity View Drop Down
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Points: 13 		Post Options Post Options   Thanks (0) Thanks(0)   Quote comcity Quote  Post ReplyReply Direct Link To This Post Posted: 10 December 2014 at 11:18pm
We think the problem is the username had an apostrophe in it.
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Points: 9844 		Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 11 December 2014 at 11:25am
What version of web wiz forums are you using?
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comcity View Drop Down
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Points: 13 		Post Options Post Options   Thanks (0) Thanks(0)   Quote comcity Quote  Post ReplyReply Direct Link To This Post Posted: 11 December 2014 at 6:12pm
Not sure...can you tell here
http://forum.salescart.com/forum/ - http://forum.salescart.com/forum/
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WebWiz-Bruce View Drop Down
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Points: 9844 		Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 12 December 2014 at 7:47am
You are running Web Wiz Forums version 10 from 2011. This is around 15 versions behind the latest version.

Upgrade to the latest 11.01 version and see if that fixes the issue as I am sure that this issue was fixed some time back.

The latest version can be downloaded from the page below:-

https://www.webwiz.net/web-wiz-forums/forum-downloads.htm
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comcity View Drop Down
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Joined: 10 December 2014
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Points: 13 		Post Options Post Options   Thanks (0) Thanks(0)   Quote comcity Quote  Post ReplyReply Direct Link To This Post Posted: 12 December 2014 at 7:07pm
Ok..but is it a lot of work to upgrade?...I have SO MUCH to do...
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WebWiz-Bruce View Drop Down
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Points: 9844 		Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 15 December 2014 at 3:36pm
Upgrading is very easy and the page below has instructions on how to do the upgrade:-

https://www.webwiz.net/web-wiz-forums/kb/
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