Hello all, and thanks in advance for any help given.
I have run across a little stump I need some help with.
On our company Intranet, we utilize Intuit Track-It! as a help desk system.
Our technicians log in through a web page (http://SERVER/tiweb60) while our end users enter in through a different area (http://SERVER/tiweb60/selfservice). The 2 different links is annoying. We do run Active Directory (in fact, the end-user's logins were imported from our ADC).
Is there a way, with an ASP script (or whatever) to authenticate and determine according to the login where the user needs to go, and automatically redirect them.
IE...the link for Help Desk on our Intranet is a single link.....if a tech clicks on it, it redirects automatically to the Tech Web (http://SERVER/tiweb60) and if an end-user clicks the link, it determines the username passed and redirects the end user to the Self Service Center (http://SERVER/tiweb60/selfservice).
Creating a list of somesort, to verify and pass on from there is a bit tough (and time-consuming) considering we have over 900 users.
Is this possible, if so, does anyone have any examples?
Any help is appreciated, and thanks!
Chris
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