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Unable to upgrade

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wonderbison View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wonderbison Quote  Post ReplyReply Direct Link To This Post Topic: Unable to upgrade
    Posted: 24 December 2011 at 9:34am
Hi
I had version 9.73 installed and working fine. Just trying to upgrade to 10.3 and getting
 
Server Error in Forum Application
An error has occurred while executing SQL query on database.
Please contact the Forum Administrator.

Support Error Code:- err_SQLServer_loginUser()_get_USR_login
File Name:- functions_login.asp
Forum Version:- 10.03
 
My ISP says I have full permissions on the database folder. Looking at the connection string it looks correct. This is for the premium edition.
 
Any ideas?
 
Thanks
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Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 27 December 2011 at 11:41am
Have you followed the upgrade instructions on the page below?

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Post Options Post Options   Thanks (0) Thanks(0)   Quote wonderbison Quote  Post ReplyReply Direct Link To This Post Posted: 28 December 2011 at 2:04pm
Yes I did, I have completed two or three upgrades in the past. I will try again shortly.
 
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wonderbison Quote  Post ReplyReply Direct Link To This Post Posted: 29 December 2011 at 10:35am
Tried again following the instructions and I get the same message when I go to the main page and I get the following if I go to my /admin.asp page. this site was working perfectly before I deleted the old files and copied over the new.

The database_connection.asp and database_settings.asp are set correctly.

Server Error in Forum Application
An error has occurred while executing SQL query on database.
Please contact the Forum Administrator.

Support Error Code:- err_SQLServer_loginUser()_get_USR_login
File Name:- functions_login.asp
Forum Version:- 10.03
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Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 29 December 2011 at 10:54am
If you have support with us then you should open a support ticket and and include your database connection details so that one of our developers can have a look and see what the issue is with your database.
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