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frobinrobin 
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 Topic: Sun ASP 507 error after new install
Posted: 19 November 2007 at 6:33pm |
hi,
I've downloaded the free MySQL version of WebWiz (We intend to use the SQL version on an IIS server but I only have a MySQL / Linux hosting provider for now) I ran through the installation instructions and everything seemed ok.
My hosting provider uses Chillisoft ASP from Sun (so thats good news) but its on a Linux box - I can Hello World so ASP is working on the server.
After the install I get the following error:
HTTP Error 507
507 Unexpected
The Web server encountered an unexpected error while communicating with the ASP service.
Please contact the server's administrator if this problem persists.
I tried to find the fault myself but my ASP is sketchy at best, I tried inserting a Response.Write("Hello World") to find the offending line but it keeps giving me the same error above.
IF I delete the whole of common.asp then I get the below error... probably because a previous file has not been included, therefore the var is not defined.
Error Type:
Sun ONE ASP VBScript runtime (0x800A01F4)
'strAppPrefix' is undefined
functions/functions_date_time_format.asp, line 57
So what to try next to find the problem??
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iSec
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Posted: 19 November 2007 at 6:36pm |
The error clearly indicates an issue inside the server where your site is hosted.
The ASP service on the server where teh site is hosted, is not functioning properly.
Contact your host and copy/paste that error to them.
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"When it gets dark enough, you can see the stars"
-Charles A. Beard
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WebWiz-Bruce
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Posted: 20 November 2007 at 8:50am |
The problem is that you are running it on an Linux/Apache web server, which does not nativly support ASP. You need to be using a Windows IIS web server inorder to run Web Wiz Forums. Please see the software requirements page for more info. If you want to run Web Wiz Forums you need to either move your site to a Windows web host, or have a look at taking out one of our Web Wiz Forums hosting packages available from http://www.webwiz.net/webhosting/ . It also includes Web Wiz Forums Premium Edition so can workout cheaper than purchasing a Premium Edition license.
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frobinrobin
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Posted: 20 November 2007 at 9:38am |
Yep I copy and pasted the error to my host, they said that ASP is working (as I can hello world) so it is a problem with the code.
I'm aware that ASP is natively a windows language, however the software requirements page for WebWiz DOES actually specify that SunASP can be used .... so what you guys are really saying is that WebWiz does not work on Apache/SunASP despite it being advertised as such?
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WebWiz-Bruce
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Posted: 20 November 2007 at 10:54am |
We do not advertise Web Wiz Forums as running on Apache/SunASP, as third party ASP products do not fully support ASP and so often will not run the software. Our advice has always been to use Windows running the IIS web server. Supported Windows operating systems are listed in the 'System Requirements' page at the link below:- http://www.webwiz.net/webwizforums/kb/requirments.aspIf you know of anywhere where Apache/SunASP is listed as being supported by the software please let us know so that it can be amended.
Edited by -boRg- - 20 November 2007 at 10:57am
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frobinrobin
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Posted: 20 November 2007 at 12:40pm |
It's in the knowledgebase, the first place I checked when I had this error.
At the bottom of the page, it reads:
For those of you running other operating systems or web servers Sun produce a product called Chili!Soft ASP which enables ASP to be used on other web servers including, Apache, I-Planet, Zeus, Red Hat Secure Server, etc, using various operating systems including, Linux, Solaris, HP-UX, AIX, etc. You can find out more information on Sun Chilli!Soft ASP or download a trial version from, http://www.chilisoft.com.
Which is misleading as it suggests that you can use other operating systems.
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WebWiz-Bruce
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Posted: 20 November 2007 at 12:59pm |
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That section of the site contain tutorials on using ASP and has nothing to do with any of the products that we offer.
The ASP Tutorials section contains general tutorials which help people new to ASP to understand ASP and create their first ASP application. It has Tutorials on:-
What is ASP?
How To Create Your First ASP Page
How to Install IIS
How to use ASP to Connect to an Access Database
These pages have been available for over 7 years. I'm sorry that you made this mistake and thought that a tutorial on 'What is ASP?' was related to the software products that we offer.
We have not had anyone make this mistake before, and don't really want to re-write the page as it has helped many people over the years understand and learn ASP.
The only thing I can say is that you should check the information in the Web Wiz Forums part of the site that relates to the software. The Systems requirements page is quite well highlighted in the Web Wiz Forums product section.
We have a number of products available, each with their own section of the site, and each with varying system requirements, and we try to highlight these pages in their relevent sections.
Edited by -boRg- - 20 November 2007 at 1:02pm
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WebWiz-Bruce
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Posted: 20 November 2007 at 1:13pm |
So that others do not make the same mistake we have added the following notice to the bottom of the http://www.webwiz.net/kb/asp_tutorials/what_is_asp.asp
 From 'What is ASP?' tutorial page wrote:
Please note: This page is a general
tutorial on 'What is ASP?' and does not relate to any of the ASP based
products that are available from Web Wiz. For more information on the
ASP Products available please see The Web Wiz Products Section of this site.
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