Borg,
I second everything said above.
You've done an incredible job on this software!
I want you to know that those of us who somewhat understand what you have to go through to do what you do get extremely upset when we read the negative posts......I can't even imagine how it makes you feel. But the next time it happens, just remember that the vast majority of us out there are also pissed off at these jerks who whine and complain and bitch.
So, I just want to say thanks and keep up the great work.