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Internal server error when adding poll

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    Posted: 06 December 2004 at 8:54pm
Version 7.7a on ms access/windows 2000 SP4
 
I've been running my board for quite awhile and all of a sudden, i'm getting the following error when trying to create a poll

---------------------------------------------------
Microsoft JET Database Engine error '80040e21'

You cannot add or change a record because a related record is required in table 'tblAuthor'.

/post_message.asp, line 522

--------------------------------------------------
and the url that is in the address bar looks like this.
 
Notice the "PN=0"
 
 
I've looked at other posts and the guest account is still there and i've already run a compact and repair on the access database.
 
I'm also using account that have the correct permissions including the admin account.
 
I do not want to start from scratch as i've put many hours into integrating the forum into my website.
 
I've also tried replacing the following files
poll_form_inc.asp
poll_create_form.asp
 
I can post a regular message in the same forum where i create polls without any problems.. just can't create a new poll....
 
Any ideas?
 
Geary
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Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 07 December 2004 at 4:08am
Is this happening for all users or just partcular users??
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Post Options Post Options   Thanks (0) Thanks(0)   Quote brandx Quote  Post ReplyReply Direct Link To This Post Posted: 07 December 2004 at 6:53pm
We don't allow any of the members to create polls...  but there are three accounts we use that we've tried creating a poll with and they all give the error above... and for arguments sake.. i created a new user and assigned it admin privledges .. and still got the same error...
 
 
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Post Options Post Options   Thanks (0) Thanks(0)   Quote brandx Quote  Post ReplyReply Direct Link To This Post Posted: 07 December 2004 at 6:57pm

Just to note.. i seen other posts with the same type of error with people not being able to delete users... i went in a deleted that new test user account after unsuccesfully trying to create a poll.

So deleting a user is not any issue....
 
 
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Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 08 December 2004 at 3:57am
It could be a corrupted file, so try reuploading the files again.

Just as a note, the problem other users get with deleting users that you mention only happens if the built in Guest account has been removed from the database.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote brandx Quote  Post ReplyReply Direct Link To This Post Posted: 10 December 2004 at 10:09am
I've now replaced the following files with a brand new copy of web wiz i just downloaded.
 
poll_form_inc.asp
RTE_message_form_inc.asp
message_form_inc.asp
poll_create_form.asp
 
Still not working... Cry
 
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Post Options Post Options   Thanks (0) Thanks(0)   Quote brandx Quote  Post ReplyReply Direct Link To This Post Posted: 11 December 2004 at 8:14pm
Just an update... I've got the poll working.. but i had to manually add it to the database with Microsoft Access.
 
The good news is site visitors can vote....
 
If anyone can provide any idea why i can't created a new poll it would be appreciated.
 
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