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Turkish Hacker (again) - help needed

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bravura View Drop Down
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    Posted: 31 October 2005 at 6:12am
My site got hacked again over the weekend. All my folders were full of the hackers default files. I removed them and got my site running again - except for the forum.
I removed the entire 'forum' folder from my server including the database. Hoping to start all over again with a new slate I downloaded the new version of Web Wiz forum and uploaded the folder (complete with new database) to my server. Imagine my horror when I discover that the default.asp page still shows the turkish flag. Imagine my horror too, that, as the administrator I can't log in. When I go to the log in page, there is notification that it has been hacked by S@M3T.
I'm at a complete loss as what to do next?
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WebWiz-Bruce View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 31 October 2005 at 8:19am
It sounds like your forum was hacked through a security hole you left in your server, not in the forum software.

If the hacker is replacing files in your forum then you have left write permissions enabled on your site. With write permissions enabled on your site a hacker can manuplate the browsers HTTP response to upload files to your server, therefore hacking your site.

You need to contact your web host and get them to disable write permissions throughout your site, except on the database folder which sold be moved to outside of your web site, as per the install instructions on how to secure your access database.
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bravura View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote bravura Quote  Post ReplyReply Direct Link To This Post Posted: 31 October 2005 at 10:15am
Sadly, Fasthosts claim not to be able to change the file permissions on their Windows shared hosting 'environment'. So I guess we're pretty much stuffed!
With the forum's default.asp still stopping me from changing the content as an administrator, it looks as though our site is going to have to go without what was a very popular venu
Thanks for your help though boRg and a great product whilst it lasted. ps why not just bite the bullet and charge for it?
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WebWiz-Bruce View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 31 October 2005 at 10:50am
I use to use Fasthost myself and so my opinion of them is that 'they suck' (not to mention all those horrible hidden charges!!)

Anyway, what about looking for a new web host, if it's a UK one that you are after then you can purchase web hosting from Web Wiz Guide, and I can then personally change the permissions to make your forum more secure, as well as installing it on your account for you.

Check out the various hosting plans at www.webwiz.net, or click on the 'web hosting' link in the left hand menu.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote bravura Quote  Post ReplyReply Direct Link To This Post Posted: 31 October 2005 at 11:06am
Yep, its a UK host that I need. Our site is www.greenspec.co.uk. Its getting quite big and we have what I guess is a 'medium' amount of movement on it with around 1500 visits a day. Also it provides an excellent site statistics facility which we need to report site activity to third parties (the government being one of them at the moment). Is the change over easy? How much would it cost? Thanks again for your very quick response boRg!
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Post Options Post Options   Thanks (0) Thanks(0)   Quote JJLatWebWiz Quote  Post ReplyReply Direct Link To This Post Posted: 01 November 2005 at 2:26pm
Originally posted by bravura bravura wrote:

Sadly, Fasthosts claim not to be able to change the file permissions on their Windows shared hosting 'environment'.


That is one of the most irresponsible claims I've heard from a host. They should be tossed off the highest cliff you can find. You need to RUN from that host. If any other site on the same machine as yours belongs to a hacker (intentionally or not), then your site also belongs to the hacker.

p.s. I'm not affiliated with Web Wiz Guide in any way. I'm just an average Web Wiz user repaying my debt for the use of their fine forum by trying to help other Web Wiz Guide users.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 02 November 2005 at 4:26am
Originally posted by bravura bravura wrote:

Yep, its a UK host that I need. Our site is www.greenspec.co.uk. Its getting quite big and we have what I guess is a 'medium' amount of movement on it with around 1500 visits a day. Also it provides an excellent site statistics facility which we need to report site activity to third parties (the government being one of them at the moment). Is the change over easy? How much would it cost? Thanks again for your very quick response boRg!


The cost depends on the amount of bandwidth and features you require, but if you look at http://www.webwiz.net/web_hosting.asp it lists all the features  available for each of the 3 hosting plans.

There is a stats program available from your control panel and also you can download RAW log files to run through your own analysis program.

The change over should be relatively simple, just upload your site, setup your email accounts, then change the DNS server details for your domain to point at the Web Wiz Host servers.
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