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Change plan of existing customers

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s93ncer View Drop Down
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    Posted: 23 May 2014 at 11:35am
I've set up hosting plans and customer now use those

Can I change the hosting plan a customer is on without causing chaos?

Example
Customer 1 has bandwidth of 3000mb per month on hosting plan that is also used by customer 2
I want to change customer 1 to having a different plan of 1000mb but without effecting customer 2 and without recreating the customer

Is this easily possible?

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WebWiz-Bruce View Drop Down
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Post Options Post Options   Thanks (1) Thanks(1)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 27 May 2014 at 12:34pm
Yes this is possible.

You would need to make a second hosting plan in your control panel.

Once you have done this navigate to the customers sub account and once on the page that displays their hosting plan details you will find a 'Edit Details' link on the left hand side where you can select the new hosting plan.

The image below shows where in the control panel the 'Edit Details' link is.

Edit Hosting Plan
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