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Tegwin View Drop Down
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Points: 430 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Tegwin Quote  Post ReplyReply Direct Link To This Post Topic: knowledgebase
    Posted: 23 July 2007 at 9:50pm
Borg,
Is the knowledgebase on this site going to be added to the forums at some stage. It would be great to have that sort of thing added to the forum. I am about to purchase a license anyway as I think your good work needs to be rewareded.

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WebWiz-Bruce View Drop Down
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Points: 9844 		Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 24 July 2007 at 8:25am
It's been developed to purely work on our servers and uses allot of static pages. To write one for Web Wiz Forums would mean developing one from scratch.
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Tegwin View Drop Down
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Points: 430 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Tegwin Quote  Post ReplyReply Direct Link To This Post Posted: 24 July 2007 at 3:06pm
Anyone fancy taking on the task.. It would be useful.

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Mikey View Drop Down
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Points: 839 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Mikey Quote  Post ReplyReply Direct Link To This Post Posted: 24 July 2007 at 11:36pm
Wouldn't a link back to the Web Wiz KB be an easier plan?
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iSec View Drop Down
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Points: 1140 		Post Options Post Options   Thanks (0) Thanks(0)   Quote iSec Quote  Post ReplyReply Direct Link To This Post Posted: 25 July 2007 at 3:17am
I think a KB software is an essential software and webwiz would benefit from it just like it would with any of its products. A KB Like This One but by webwiz (using ASP) that can be integrated onto webwiz forums would be great.
"When it gets dark enough, you can see the stars"
-Charles A. Beard
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WebWiz-Bruce View Drop Down
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Points: 9844 		Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 25 July 2007 at 7:36am
There is an awful lot of KB software around, not sure if there is really a whole in the market for another one.

Besides you could setup a KB forum which only certain members can post in, and just use the present forum system.
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Tegwin View Drop Down
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Points: 430 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Tegwin Quote  Post ReplyReply Direct Link To This Post Posted: 25 July 2007 at 8:44am
I think where a KB would be good in a forum, is for certain topics in a support environment. There could be a button that says Add to KB.. Then if someone needed an article they can search the KB for the answer.

There is actually an ASP KB already done.. Just needs to be intergrated into WWG..  http://www.fixitks.co.uk/  if someone knows how







Edited by Tegwin - 25 July 2007 at 8:52am
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