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Lynford View Drop Down
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    Posted: 09 May 2005 at 5:42pm
..........the hosting company (Purplenames.com)
 
The abuse dept have sent me this:
 
The abuse team have said that there are multiple connections being opened to a database wwwforum.mdb on your site. These connections are not being closed or terminated, this is causing an abnormal load on the server that is effecting other users. Can you please modify your scripts so close these database connections. Once I inform them that the changes have been made they say they'll bring the site back online and monitor it for 24 hours to check that the same issue doesn't arise again.
 
Can anyone tell me what this means please, and what I can do about it ?
 
Does it mean that people are logging on for long periods of time, without logging off ? A lot of members access the board from work, and leave it in the background while they are working.
 
Any help would be gratefully appreciated Big smile
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dj air View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote dj air Quote  Post ReplyReply Direct Link To This Post Posted: 09 May 2005 at 7:04pm
firstly if the board is very busy/big i would advise upgrading to MSSQL version.

it means that there are alot of people accessing the database, have you modified the system or using data on other pages because it maybe those pages that are coursing the problems.

because the forum closess connections etc as soon as possible.,

but as i said i would recommend upgrading to the MSSQL Version.
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WebWiz-Bruce View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 10 May 2005 at 4:38am
I hate hosting companies like this as they should get their facts straight when they say things like:-

'These connections are not being closed or terminated'

This is completely untrue, as I have spent many an if not days checking all database connections are closed.

I am so sure of this that I challenge anyone to find a connection that is left open and will give a free link removal key to anyone that does find a database connection left open!!

The problem with forum software is it puts a heavy load on the database and on a busy forum this will use up the small pool of Access database connections shared between all sites on the server. This is what your host is probably referring to.

You may need to move across to MS SQL Server to give your forum the resources it requires.

Please also forward onto your web host that 'All database connections are closed' and refer them to this post if they have anything to say on the matter.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote xeerex Quote  Post ReplyReply Direct Link To This Post Posted: 10 May 2005 at 8:48am
Originally posted by wrote:

they have a habit of closing down any site immediately without warning if they have an Access database over 8Mb in size, especially if used with a forum system.


That's just plain dumb. Now I could see warning the customer is the site was getting hammered with traffic, but closing sites based on the file size of the database? If they are that stupid, then yeah get a new host. LOL

Originally posted by wrote:


Does it mean that people are logging on for long periods of time, without logging off ? A lot of members access the board from work, and leave it in the background while they are working.


Just like everyone else here, I can attest that -borg-'s code is pretty much rock solid. My largest forum has over 16k members, peaks at over 100 active users on certain days, is ~16MB in size, and runs on Access. Tell your host they are morons -- after you change hosts.Wink
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Post Options Post Options   Thanks (0) Thanks(0)   Quote simon121 Quote  Post ReplyReply Direct Link To This Post Posted: 10 May 2005 at 9:07am
i would like to host at web wiz but i live in israel and how i be able to pay them? Confused i dont have credit card..
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dj air View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote dj air Quote  Post ReplyReply Direct Link To This Post Posted: 10 May 2005 at 9:12am
you can use paypal (not sure if israel is on there).

or if a bank account send a wire tranfer.. or send a cheque

that is only options open to you .
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Lynford View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Lynford Quote  Post ReplyReply Direct Link To This Post Posted: 10 May 2005 at 9:06pm
Just had a thought (now that is unusual !!)
 
Is it possible that these 'multiple connections' they are talking about could be:
 
1) Peoples own avatars.
2) A large thread we have with pictures on it
 
These are both remotely linked from Photobucket etc.
 
If this is the case, could I upload these to the site, and link them from there ?
 
Thanks for all of your help  Clap
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michael View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote michael Quote  Post ReplyReply Direct Link To This Post Posted: 10 May 2005 at 10:19pm

I don't think how this can have anything to do with it. Like the others said, you obviously have a fairly large mdb and if it goes into memory for forum connection it slows all down.... Try to find a good sql server host and you won't have those problems.

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