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Forum Registration Problems

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Category: Web Wiz Web App Support Forums
Forum Name: Web Wiz Forums
Forum Description: Support forum for Web Wiz Forums application.
URL: https://forums.webwiz.net/forum_posts.asp?TID=10330
Printed Date: 11 April 2026 at 10:41pm
Software Version: Web Wiz Forums 12.08 - https://www.webwizforums.com

Topic: Forum Registration Problems

Posted By: blip
Subject: Forum Registration Problems
Date Posted: 06 May 2004 at 11:53pm

I was talking to a few people that were trying to register on my forums, and they said that it was not working, when they would enter in like AIM and it still was just not working. Do you know anything that I could do???

Replies:

Posted By: WebWiz-Bruce
Date Posted: 07 May 2004 at 2:57am

What do you mean by 'when they enter AIM'????

Also you haven't mentioned what version type and number you are using!!

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Posted By: blip
Date Posted: 07 May 2004 at 10:22am

Here I have a great Idea. How about you go to both of my sites that have the forum on them, and register completely with messenger addresses or not, and tell me if it works. here is the first one to check out: http://www.ps2gamer.org - http://www.ps2gamer.org and then click on forum. Then the second is a sub domain and here that one is: http://www.ps2gamer.org/clanspecialops - http://www.ps2gamer.org/clanspecialops then click on forum. Thanks for helping me out, and if you can see what is wrong, I have version 7.8 sor something like that.

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Hey Everyone, check out my site, and sign up for the forum, its for ps2, here it is, http://www.ps2gamer.org - http://www.ps2gamer.org

Posted By: WebWiz-Bruce
Date Posted: 08 May 2004 at 9:33am

Still can not see a problem, regsitered with AIM data input with no problem.

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Posted By: amvmendoza
Date Posted: 22 December 2004 at 5:26pm

I have setup the the 7.9 version of the forum in our Intranet Department. The first one which was an older version of 7.9 is currently working. But the second forum, version 7.9, that i am trying to setup still gives a "page could not be found" error to a few users who try to register. When i register from my computer several times, i don't have any problems at all. I have changed the email settings to two different settings and asked the same people to try again but it still does not seem to work for them. I am not a programmer but will to look into the code. But I'd have to know what I am looking for.

If anyone can help, that would ge sooo great. I have been trying to figure out what could be the problem. The two forums reside in the same server but one is namde forum, the other UW_forum. Let me know if that has something to do with it.

Thank you.

Posted By: WebWiz-Bruce
Date Posted: 23 December 2004 at 6:30am

Sounds like an email settings problem.

If it is only happening with certain users, it could be that the SMTP server is set-up to only relay on email to local email addresses and any others it is returning the error creating the 500 internal server error page (many people get this page confused with the 400 page can not be found error)

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Posted By: amvmendoza
Date Posted: 27 December 2004 at 12:11pm

Hi Borg,

(Note: I renamed the default forum folder to UW_Forum because I needed a copy of the original old forum that was setup for our UWForum group. Maybe that could be the problem? Is there a line of code i need to change if i renamed the "forum" folder to uw_forum?) Thank you.

I sent the problem to our IT group and had him test it. Here is his reply below of the test:

I was able to successfully hit the URL below and go through the entire registration process depending on what all I filled out. The error that users are likely seeing is due to this:

error '80040211'

/ITS/uw_forum/functions/functions_send_mail.asp, line 136

It looks like you are missing the mail server info. Does ROSFSLWEB01 already send email from other forums or components? If so, you can just specify the email server as "CHLSMTP.ten-net.net" and the correct "From" address. If this server does not already send email via CHLSMTP, then you will need to request this access. Once granted access, you will also need to configure the "From" address for all emails sent.

Posted By: WebWiz-Bruce
Date Posted: 27 December 2004 at 2:18pm

Changing the name of the folder the forum is in will have no effect.

I was correct in my thinking, the error is an email problem due to incorrect email settings in the admin area.

For the moment disable all email settings in the admin area (email setup and configuration page), until you contact your web host and get from them the correct settings for the email settings in the forum.

The info that your IT guy gave you will probably also help you as they have also recognised it as a problem with your email settings.

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