Help Desk Questions
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Category: General Discussion
Forum Name: General Discussion
Forum Description: General discussion and chat on any topic.
URL: https://forums.webwiz.net/forum_posts.asp?TID=11262
Printed Date: 31 March 2026 at 11:11pm
Software Version: Web Wiz Forums 12.08 - https://www.webwizforums.com
Topic: Help Desk Questions
Posted By: dpyers
Subject: Help Desk Questions
Date Posted: 22 July 2004 at 3:25pm
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1. Describe your problem: 2. Now, describe the problem accurately: 3. Speculate wildly about the cause of the problem: 4. Problem Severity: 5. Nature of the problem: 6. Is your computer plugged in? 7. Is it turned on? 8. Have you tried to fix it yourself? 9. Have you made it worse? 10. Have you read the manual? 11. Are you sure you've read the manual? 12. Are you absolutely certain you've read the manual? 13. Do you think you understood it? 14. If `Yes' then why can't you fix the problem yourself? 15. How tall are you? Are you above this line? 16. What were you doing with your computer at the time the problem occurred? 17. If "nothing" explain why you were logged in. 18. Are you sure you aren't imagining the problem? 19. How does this problem make you feel? 20. Have you asked your computer to be nice? In a respectful tone? 21. Do you have any independent witnesses of the problem? 22. Can't you do something else, instead of bothering me? Thank you for taking the time to fill out our Computer Problems Form. ------------- 
Lead me not into temptation... I know the short cut, follow me. |
Replies:
Posted By: Mart
Date Posted: 22 July 2004 at 3:30pm
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Posted By: Semikolon
Date Posted: 22 July 2004 at 3:49pm
| yo, where did you find this? I thought I hadn't started using it yet.. |
Posted By: michael
Date Posted: 23 July 2004 at 9:21am
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That is great :) ------------- http://baumannphoto.com" rel="nofollow - Blog | http://mpgtracker.com" rel="nofollow - MPG Tracker |
Posted By: Semikolon
Date Posted: 23 July 2004 at 10:05am
| no, it's not.. now I have to write a new form for my online help desk or people can think tha I just found it somewhere on the net as it has been published before I have started using it |
Posted By: dpyers
Date Posted: 23 July 2004 at 11:05am
You're being modest  . We all know that your users don't need help.... or was that supposed to be "are beyond help" -------------
Lead me not into temptation... I know the short cut, follow me. |
Posted By: Semikolon
Date Posted: 23 July 2004 at 12:14pm
 Not quite sure what you mean now 
(I'm serious) And I don't understand what modest means 
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Posted By: Mart
Date Posted: 23 July 2004 at 12:17pm
| http://www.google.com/search?hl=en&ie=UTF-8&q=define%3Amodest - http://www.google.com/search?hl=en&ie=UTF-8&q=define %3Amodest |
Posted By: Semikolon
Date Posted: 23 July 2004 at 12:26pm
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didn't understand much of it.. but I translated "humble" to norwegian, and now I understand what modest means
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Posted By: the boss
Date Posted: 24 July 2004 at 3:06am
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------------- http://www.web2messenger.com/theboss"> 
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