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Sending Notification Emails don’t work

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Category: Web Wiz Web App Support Forums
Forum Name: Web Wiz Forums
Forum Description: Support forum for Web Wiz Forums application.
URL: https://forums.webwiz.net/forum_posts.asp?TID=18251
Printed Date: 11 April 2026 at 1:21pm
Software Version: Web Wiz Forums 12.08 - https://www.webwizforums.com

Topic: Sending Notification Emails don’t work

Posted By: hugovr
Subject: Sending Notification Emails don’t work
Date Posted: 03 February 2006 at 10:11pm

I have installed the Wiz Guide Forum to test, to see if i can used for my site.

It's installed on my hosting in Brinkster.

Everty works perfect but not the Email Notification or send to a friend.

It works when i use a Brinkster account but not when I use a other account on domain in belgium.

Thats the message that I receive:

Server Error

An error has occured while sending an email
Please contact the forum administrator.

Error code:-
501 5.7.1 ... Sender domain must exist

Error code:-
550 5.7.1 ... we do not relay

I was contacting Brinkster and they say thats a fault in the code they say that i have to put the authorizations line but I see that they are in de code

What I can do about that please, the url of the forum:

http://hvrsolutions.brinkster.net/forum - http://hvrsolutions.brinkster.net/forum

Thanks to anybody that can help me

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Best Regards
Hugo Van Raepenbusch

Replies:

Posted By: WebWiz-Bruce
Date Posted: 05 February 2006 at 4:59pm

It sounds like Brinkster may require you to use authorisation for it's mail server to relay on non local email addresses.

You haven't mentioned what email component you are using!!!???

But you need to select an installed component form the admin area that can use SMTP authorisation, like CDOSYS then enter in the SMTP username and password supplied to you from Brinkster.

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Posted By: hugovr
Date Posted: 06 February 2006 at 11:39pm

Hi Borg I am using AspEmail with the authorisaten username and password from brinkster.

A test form with ASPEmail and to other then brinkster users works

I really don't anderstand it i the admin zone seems to be everything ok I haved take a look to the code and see that the forum is using the authorisation.

I try it with all themodules there was only one didn't have a error and it was ASPmail but i didn't tecieved the email

Can it be tath i still do something wrong

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Best Regards
Hugo Van Raepenbusch

Posted By: WebWiz-Bruce
Date Posted: 07 February 2006 at 1:26pm

It sounds like issues with the way Brinksters mail servers are setup, which doesn't supprise me with Brinkster.

Try contacting Brinkster.

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Posted By: cgacfox
Date Posted: 02 March 2006 at 5:32am

I have my own web server that is hosting the forum. I have installed default SMTP on the server and have it set up correctly for outgoing emails using my logon and password for my ISP SMTP server. I went into admin area to set up email and entered the SMTP.ISPProvider.net in the appropriate field. I also made sure that it was set for CDOSYS since I run Windows Server 2003. Emails are not working. Also when I try to use the email a friend about the forum link, it gives me an error message:

error '8004020e'

/forum/functions/functions_send_mail.asp, line 198

I am not sure what is going on. Any suggestions? Thanks.

Posted By: WebWiz-Bruce
Date Posted: 02 March 2006 at 9:46am

This is a topic on using version 8 on Brinkster.

Your post seems completely off topic as you would not get an error message like you mention in version 8.

Please post a new topic in the correct forum

Posted By: somy
Date Posted: 25 March 2006 at 12:43pm

i have the same problem with brinkster

i have a pro account with brinkster, i tried latest forum V8 RC1,

but i can't send emails,

it tried all the supported mails

CDsys, Aspemail

Ps.

by the way i have a domain name

All of them give me the following error

Server Error in Forum Application
An error has occured while sending an email.
Please contact the forum administrator.

Support Error Code:- err_Access_send_mail_footer
File Name:- functions_send_mail.asp

Error details:-

The server rejected one or more recipient addresses. The server response was: 550 5.7.1 <3assem@gmail.com>... we do not relay

i don't know, shall i fill the username of an email hosted by brinkster , or my brinkser's account username and password ??

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www.3al2ahwa.tk

Posted By: WebWiz-Bruce
Date Posted: 27 March 2006 at 11:11am

Contcat Brinkster about this as it looks like they have setup their email server to not relay on some or all emails.

They should be able to give you an idea of what settings you need to set so their SMTP servers will relay on email.

Posted By: mbd2
Date Posted: 09 June 2006 at 8:03pm

Hi Bruce

Quick question... email AspMail the ISP says it installed and it was working with the old forum now I'm getting a error at post time.. The ISP say
"I just tested ASPemail and my test message went though. Just remember we don�t have the premium functions installed. Perhaps the upgrade is trying to use the premium features?"

Could this be the problem...

Dale -mbd2

Server Error in Forum Application
An error has occured while sending an email.
Please check that the AspMail email component is installed on the server.
Please contact the forum administrator.

Support Error Code:- err_Access_create_AspMail_object
File Name:- functions_send_mail.asp

Error details:-
Server object
006~ASP 0177~Server.CreateObject Failed~800401f3

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