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Object expected

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Category: Web Wiz Web App Support Forums
Forum Name: Web Wiz Rich Text Editor (RTE)
Forum Description: Support forum for the Web Wiz Rich Text Editor (RTE).
URL: https://forums.webwiz.net/forum_posts.asp?TID=18372
Printed Date: 28 March 2026 at 12:37pm
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Topic: Object expected
Posted By: superlative
Subject: Object expected
Date Posted: 12 February 2006 at 11:52am
Hi All;
 
I install latest version of RTE to my 2 hosting sponsors servers. Check it :
 
  1. http://knowhow-demo.vt.com.tr/RTE/ - http://knowhow-demo.vt.com.tr/RTE/
  2. http://www.knowhow.gen.tr/rte/ - http://www.knowhow.gen.tr/rte/
I dont change anything, I download RTE and upload RTE folder to servers. Toolbar not created and i see script error in no 1.
 
Other server no problem. Why dont work ? Any idea ?


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Replies:
Posted By: WebWiz-Bruce
Date Posted: 12 February 2006 at 4:04pm
For some reason the javascript files are failing to load.

Looking at the HTML code it looks like it has changed and been placed on one line, as though it has bene modified.

Try reuploading the original files again.

Also, using Firefox, it has a much better javascript consol that shows you the exact error message.


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Posted By: superlative
Date Posted: 12 February 2006 at 4:40pm
Does not work Borg, I redownload and reupload to http://knowhow-demo.vt.com.tr/RTE/ - http://knowhow-demo.vt.com.tr/RTE/   i see same error. I think this problem occur if server have got Norton Antivirus. vt.com.tr server owner sait that (we using NAV Gold Edition) I download NAV corporate edition and now install to my server for examine this problem. This is java script block problem or server settings (IIS) different. Or permission problem. Confused

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Posted By: superlative
Date Posted: 12 February 2006 at 6:04pm
This reason is not NAV. But may be this is cause :
 
http://support.microsoft.com/?id=867755 - http://support.microsoft.com/?id=867755


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Posted By: WebWiz-Bruce
Date Posted: 13 February 2006 at 12:46pm
It's an IIS 6 server compression issue as I have IIS 6 dynamic compression enabaled on this site and the RTE demo site without an issue.

However, NAV, is a pain in the arse and courses loads of issues, AVG is a much better product for web server AV software.

Although, no matter what AV software you use, you should disable any real time scanners on web servers, and just set it up to do a full file scan in the early hours of the morning.


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Posted By: superlative
Date Posted: 14 February 2006 at 5:01pm
Borg I discover something. I think this is related with HTTP Compression. When I try to access http://knowhow-demo.vt.com.tr/RTE/ - http://knowhow-demo.vt.com.tr/RTE/   this site from my office. RTE OK. When I try access same site from home I recieve script error (javascript - object expected). I use proxy on the my office. From my home direct access (without proxy). I try this :
 
1. I found a free proxy (I select transparent from this site http://www.proxy4free.com/page1.html - http://www.proxy4free.com/page1.html )
 
2. Then I try to visit http://knowhow-demo.vt.com.tr/RTE/ - http://knowhow-demo.vt.com.tr/RTE/  
 
3. I see toolbar without any problem.
 
4. I disable proxy and close internet explorer
 
5. Open new internet explorer and I see script error.
 
I think this is releated via HTTP compression in IIS 6. I can not resolve this problem but this is very important. If this problem occur V8 Final this problem will very big problem. I check my forum in the same server and see same script error. May be examine this problem. And will fix it. I can help you Borg. This is complex problem and We dont know cause of this problem. This problem dont occur every server. I sure this is not Antivirus Software. May be change asp code call order (for RTE) and able to fix. Same problem in my forum (same server) :
 
http://knowhow-demo.vt.com.tr/forum/edit_post.asp?M=Q&PID=7917&TPN=1 - http://knowhow-demo.vt.com.tr/forum/edit_post.asp?M=Q&PID=7917&TPN=1  (Click left bellow corner of IE icon and see script error)


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Posted By: superlative
Date Posted: 14 February 2006 at 10:25pm
Yes, yes,yes Borg :) I found cause of this problem :) This is Good news...
 
I try following steps :
 
  • Found this ASP code for see Server Variables :

Quote

<%
Dim Item
%>
<!-- Show greeting using selected server variables -->
Hello visitor from <%= Request.ServerVariables("REMOTE_ADDR") %>! Your
browser identifies itself as <%= Request.ServerVariables("HTTP_USER_AGENT") %>.
<BR>
<BR>
<!-- Show all server variables -->
<TABLE BORDER=2>
<TR>
 <TD><B>Server Variable</B></TD>
 <TD><B>Value</B></TD>
</TR>
<% For Each Item In Request.ServerVariables %>
<TR>
 <TD><FONT SIZE="-1"><%= Item %></FONT></TD>
 <TD><FONT SIZE="-1"><%= Request.ServerVariables(Item) %>&nbsp;</FONT></TD>
</TR>
<% Next %>
</TABLE>
 
  • Then, I see this value in first row :HTTP_TURBOIIS_AGENT:IE 6 
  • I undestand my hosting company install 3rd party ISAPI HTTP Compression filter. Search TURBOIIS in Google found this : http://www.turboiis.com/ - http://www.turboiis.com/
  • I download demo version of TURBO IIS 2003 and install this to my local 2003 Server. Then I check my local RTE site.
  • I see same script error with my hosting company's server
  • Send an email to owner of hosting company explain this situation.
  • They are exclude our web site from TURBO IIS
  • Then I check this site : http://knowhow-demo.vt.com.tr/rte/ - http://knowhow-demo.vt.com.tr/rte/
  • Problem is resolved Big smile

This topic help to who see the "Object Expected" Javascript Error in the RTE. Borg may be you inform to WWF and RTE users for this problem. If Turbo IIS installed to WWF or RTE users's server, RTE will dont work.  Server requirement is don't installed Turbo IIS. I think many user will meet this problem. Hosting Companies prefer smiliar ISAPI Filters for save bandwidth.



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Posted By: dpyers
Date Posted: 15 February 2006 at 12:53am
Nice bit of troubleshooting there.  Going to have to remember to check for iis compression with similar problems.

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Posted By: WebWiz-Bruce
Date Posted: 16 February 2006 at 10:11am
Why is your hosting company using TurboIIS on windows 2003?

Windows 2003, IIS6, comes with built in native HTTP compression, which I use for on my servers and doesn't course any of these issues.

ZipEnable is excellent software for setting up and configuraing IIS6's native compression, and being part of IIS it runs much faster and better than using a 3rd party ISAPI filter.


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Posted By: superlative
Date Posted: 16 February 2006 at 4:14pm
You right Borg, but this is prefer, many hosting companies may prefer Turbo IIS. I notify Turbo IIS developers via email and referer to this topic. May be improve thier ISAPI filter and correct this error. I try a lot of thing. And found solution. I can move my portal one hosting sponsor to another hosting sponsor. Because my RTE working now :) I only waiting V8 Final and your good news...

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