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RC1 unable to send email

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Category: Web Wiz Web App Support Forums
Forum Name: Web Wiz Forums
Forum Description: Support forum for Web Wiz Forums application.
URL: https://forums.webwiz.net/forum_posts.asp?TID=18942
Printed Date: 12 April 2026 at 5:39pm
Software Version: Web Wiz Forums 12.08 - https://www.webwizforums.com

Topic: RC1 unable to send email

Posted By: k6irk
Subject: RC1 unable to send email
Date Posted: 25 March 2006 at 10:47pm

Hi all,

I posted something (which works under 7.9x) in RC1 and get an error

outgoing server (SMTP) requires authentication

I have the correct SMTP server, user id and password in the configuration. What else am I still missing?

The mail settings are the same as 7.9x which is working.

Thanks,

Rob

Replies:

Posted By: WebWiz-Bruce
Date Posted: 27 March 2006 at 11:49am

Make sure you have entered the correct SMTP server username and password in the admin area

Posted By: k6irk
Date Posted: 27 March 2006 at 2:06pm

SMTP, Username and Password are all correctly entered.

What next?

Thanks,

Rob

Posted By: k6irk
Date Posted: 28 March 2006 at 4:35am

Borg,

Here is the error

Server Error in Forum Application
An error has occured while sending an email.
Please contact the forum administrator.

Support Error Code:- err_Access_send_mail_footer
File Name:- functions_send_mail.asp

Error details:-

The server rejected the sender address. The server response was: 530 authentication required - for help go to http://help.yahoo.com/help/us/sbc/dsl/mail/pop/pop-11.html - http://help.yahoo.com/help/us/sbc/dsl/mail/pop/pop-11.html

------------------------

Everything is entered correctly in the admin area and I am using the same mail type as 7.9x in 8.0 rc1.

What else do you want me to try?

It is almost like those items I put in the admin area are not being passed. The SMTP server, user ID and password are correct.

Rob

Posted By: WebWiz-Bruce
Date Posted: 28 March 2006 at 10:55am

I did some tests last night and found that SMTP server authentication is not presently working.

To fix this remove the following two lines around line 60 of the file 'functions/functions_Send_mail.asp':-

Dim strMailServerUser
Dim strMailServerPass

Posted By: k6irk
Date Posted: 28 March 2006 at 6:04pm

Borg,

Thank you, RC1.1 it is working once again.

Rob