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Logging Out Issue *Upgrade*

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Category: Web Wiz Web App Support Forums
Forum Name: Web Wiz Forums
Forum Description: Support forum for Web Wiz Forums application.
URL: https://forums.webwiz.net/forum_posts.asp?TID=19396
Printed Date: 04 April 2026 at 11:23am
Software Version: Web Wiz Forums 12.08 - https://www.webwizforums.com

Topic: Logging Out Issue *Upgrade*

Posted By: __n3o__
Subject: Logging Out Issue *Upgrade*
Date Posted: 18 April 2006 at 1:09pm

I have upgraded my site from v7 to v8 ... Most things are fine but we do still seem have a problem with people just being logged out for no reason? Anyone else getting this ... Wondering if its anything to do with cookies from old V7? Confused

Replies:

Posted By: WebWiz-Bruce
Date Posted: 18 April 2006 at 1:55pm

If users are logged out and you are not using a web farm or load balanced web servers then it suggests issues with the web server you are on.

The problem sounds like the web server is coursing the App Pool to recycle.

If you can not fix the issue with the App Pool then you need to edit the file 'functions/functions_session_data.asp' and set it to use the database to store session data.

Do a search on this as I have posted about 10 similar posts on this in the last couple of days.

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Posted By: __n3o__
Date Posted: 18 April 2006 at 7:22pm

Ahhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh...... ok Bruce thanks for the above I am looking into this right now...

*** RANT & MOAN TIME ***

Two things really...

1.) REAL big issue now happening on a daily basis and with LOADS of people is not being able to post, or sometimes send PM's!! They get a message like this


MICROSOFT INTERNET EXPLORER
-------------------------------------------------------------------------------
 
the form has not been submitted because there are problem(s)
with the form please correct the problem(s) and resubmit the form
 
-----------------------------------------------------------------------------------
 
the following field(s) need to be corrected:-
 
 
 
                        message            -enter private message to send
 
 
 
                                              OK

Now the issue I have is that ALL these people have been members for a long time now, and had no problem with V6 or 7?? I need to be able to tell them how to resolve it... Not just turn off the RTE as that just ruins the whole point of having such a feature..... Confused

2.) I have just seen the download page say v8.01... WTF.... Please can you tell me if this is an updated version? If so what pages where updated and what issues are solved in it? The thing is I have a few edited pages for the Arcade and our garage feature, and need to check which ones I can over write or not....

Normally wouldn't mind, but have spent the last 3 days trying to get everything straight on my site, also bought a license to support the on going development BUT as it stands I am just getting more and more people saying they are having issues using the forum...

** RANT OVER ** Embarrassed

Again your doing a great job Bruce, just want to be able to sort the last bugs so I can get back to normal...

Posted By: __n3o__
Date Posted: 18 April 2006 at 9:07pm

Just read this again... Don;t mean to sound like a whinging women ... Just had a few days of errors and that was me letting off some steam...

Though some help / ideas would be majorly appreciated... Approve

Posted By: WebWiz-Bruce
Date Posted: 19 April 2006 at 10:10am

The javascript issue you mention is coursed by script blocking software mainly in McAffee.

The latest version of McAffee comes with a script blocker that prevents allot of javascript from running, including the javascript in the RTE.

As the RTE can not run without javascript it's a case of disabling the RTE or getting people not to enable this annoying feature in McAffee.

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Posted By: JasonSGN
Date Posted: 19 April 2006 at 12:08pm

__n3o__ wrote:

I have upgraded my site from v7 to v8 ... Most things are fine but we do still seem have a problem with people just being logged out for no reason? Anyone else getting this ... Wondering if its anything to do with cookies from old V7? Confused

I've been using v8 on my live site since RC1 was released and had the same issue. I tried all of the suggestions Bruce made but resolved the issue by using logging it through the login page and NOT using the Quick Login function at the top of the forum. Since doing this, I NEVER get logged out anymore (neither do any of my forum members). When I have some time, I'm going to see if I can incorporate the standard login page code into the Quick Reply code.

I've also had the problem you mentioned when posting messages and don't have McAfee installed or use any type of script blocking software (I use AVG Anti Virus). Fortunately, it only happen occassionally. If I find a solution, I'll post it.

Posted By: Mikey
Date Posted: 19 April 2006 at 1:14pm

Same boat as Jason here using AVG and occasionally getting the problem described, but as it happens not often i can live with it.

for quick login, include...

<% = strTxtYes %><input type="radio" name="AutoLogin" value="true" checked />&nbsp;&nbsp;<% = strTxtNo %><input type="radio" name="AutoLogin" value="false" />

Within your quick login form to allow users to select wether or not to be auto logged in.

Change type to 'hidden' and only include the 'True' part of the code if you want them to be auto logged in without choice, altho you really should let em know if you are going to do this.

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Handyman man?

Posted By: JasonPEC
Date Posted: 19 April 2006 at 6:07pm

Thanks for the code Mikey, I'll give it a shot.

Posted By: __n3o__
Date Posted: 19 April 2006 at 8:35pm

Thanks chaps.. At least I'm not going mad!!

NOW heres a weird one... I got the posting thing wrong, it seems that people can post most of the time - But literally cannot send PM's??

Any help on this would be appreciated....

Posted By: WebWiz-Bruce
Date Posted: 20 April 2006 at 9:26am

In what way can they not post PM's.

Also as no-one else has reported issues with posting PM's make sure you don't have a corrupted file by reuploading the files again

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Posted By: JasonSGN
Date Posted: 20 April 2006 at 12:01pm

Mikey, that code seems to work perfectly. After a full day of use I have not gotten logged out after using the Quick Login with your code change. Thanks!

Posted By: __n3o__
Date Posted: 20 April 2006 at 12:23pm

Sorry Bruce... It was my mistake, people were able to post in the forum but unable to send PM's...


MICROSOFT INTERNET EXPLORER

-------------------------------------------------------------------------------

 

the form has not been submitted because there are problem(s)

with the form please correct the problem(s) and resubmit the form

 

-----------------------------------------------------------------------------------

 

the following field(s) need to be corrected:-

 

 

 

                        message            -enter private message to send

This is happening to quite a few people...

Posted By: WebWiz-Bruce
Date Posted: 20 April 2006 at 12:27pm

This is the same issue as you reported before.

I am still looking into this problem, which doesn't seem to be effecting others as much as it seems to be affecting your users.

The only time it seems to happen on other sites is when script blocking software is used on the users PC. As it is effecting so many users on your site the only thing I can think is that some sort of modification or site integration is coursing the issue, or you have a corrupted file.

The only thing I can suggest for the moment is that you disable the RTE from the admin area.

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Posted By: Mikey
Date Posted: 20 April 2006 at 9:36pm

JasonSGN wrote:

Mikey, that code seems to work perfectly. After a full day of use I have not gotten logged out after using the Quick Login with your code change. Thanks!

No problem mate Thumbs Up

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Handyman man?

Posted By: __n3o__
Date Posted: 23 April 2006 at 8:47am

Mikey wrote:

Same boat as Jason here using AVG and occasionally getting the problem described, but as it happens not often i can live with it.

for quick login, include...

<% = strTxtYes %><input type="radio" name="AutoLogin" value="true" checked />&nbsp;&nbsp;<% = strTxtNo %><input type="radio" name="AutoLogin" value="false" />

Bit confued as to where this bit of code is to be inserted??? Confused

... Can you tell me what line please?

Posted By: JasonSGN
Date Posted: 23 April 2006 at 2:05pm

n30,

Look for the following code in your default.asp file (around line# 368) and add the code in red:


 
'If the user has not logged in (guest user ID = 2) then show them a quick login form
If lngLoggedInUserID = 2 Then
 
Response.Write(" <td align=""right"" class=""smText"">"  & _
  vbCrLf & "  <form method=""post"" name=""frmLogin"" id=""frmLogin"" action=""login_user.asp" & strQsSID1 & """>" & strTxtQuickLogin & _
  vbCrLf & "   <input type=""text"" size=""10"" name=""name"" id=""name"" style=""font-size: 10px;"" />" & _
  vbCrLf & "   <input type=""password"" size=""10"" name=""password"" id=""password"" style=""font-size: 10px;"" />" & _
  vbCrLf & "  <input type=""hidden"" name=""AutoLogin"" value=""true"" />" & _ 
  vbCrLf & "   <input type=""hidden"" name=""NS"" id=""NS"" value=""1"" />" & _
  vbCrLf & "   <input type=""submit"" value=""" & strTxtGo & """ style=""font-size: 10px;"" />" & _
  vbCrLf & "  </form>" & _
  vbCrLf & " </td>") 
End If