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Two problems with 8.01

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Topic: Two problems with 8.01
Posted By: pretty_witch
Subject: Two problems with 8.01
Date Posted: 31 July 2006 at 5:06pm
Hi, I have two problems with version 8.01 SQL server:

- one is in with a moderator, who cannot move or close topic in a hidden subforum, without moving it to an open subforum. I reset her permissions many times, but the problem is still there.
- The other problem is that while many users are navigating without problems, another group can't. The pages don't load, or they load only partially. I have chequed all the configurations, and with hosting, and they told me they haven't any problem with the server. The SQL BD is 154 mb.

thanks




Replies:
Posted By: WebWiz-Bruce
Date Posted: 31 July 2006 at 5:44pm
1. Please could you describe more fully how the hidden sub forum is setup so that this issue can be replicated?

2. Again, a bit hard to workout the problem on the info you have given. Are these users all in the same forum permissions group, or are they just a group of users? #

More info on what similarities there are between these users? What pages only partly load? and what if any errors messages do they get?

You maybe better off starting a separate topic for each issue and more fully describe the problems you are getting as your descriptions are very vague so getting to the bottom of them would be impossible to tell at this moment in time.


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Posted By: WebWiz-Bruce
Date Posted: 31 July 2006 at 5:45pm
Another thing you should do, before doing anything else is upgrade to the latest version to see if that solves these issues you are having.

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Posted By: pretty_witch
Date Posted: 31 July 2006 at 6:01pm
Ok.
Y have the following organizations in my forum:
  • nobody can post without being registrated
  • new members must be approved
  • I have 4 open forum and 9 hidden forums
  • 406 members
  • 106.500 posts
  • 10 member groups, with diferentes access to the subforums
  • 3 administrators
  • one moderator for all de forum, with individual permissions
  • 9 comoderators, who moderate one or 2 subforums, individual permissions
  • one of this comoderators canot close posts in one of the hidden forums, without moving it automatically to an open forum.

In the other problem, any member, any permissions, any hour, any day.... while ther are many members navigating and posting, many others can't do it. This happens even on sunday, a day with less pageviews than other days.
There is no error message, only the page don't load, and it stays blank, or it loads partially.
The forum is http://www.forodelzocalo.cl - www.forodelzocalo.cl

My apologize for my english


Posted By: WebWiz-Bruce
Date Posted: 31 July 2006 at 7:46pm
It seems very strange that only one of your moderators can not close posts in one forum, I would check that there forum and individual member permissions are correct.

Blank page loading seems to suggest an issue with your hosting or the users connection to your web site.

If there is a problem with the page processing in Web Wiz Forums then an error message will be displayed by the server, it wouldn't just show a blank page. I would get back onto your web host about this.


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