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Send Email Error - Yet Email is Sent

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URL: https://forums.webwiz.net/forum_posts.asp?TID=20986
Printed Date: 09 April 2026 at 8:32am
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Topic: Send Email Error - Yet Email is Sent
Posted By: sundance79
Subject: Send Email Error - Yet Email is Sent
Date Posted: 10 August 2006 at 10:33pm

I looked everywhere and can't get any help. The Wiz support people say its the servers and my host says its the forum software.

Here's what's going on.
The user gets the following error whenever the forum sends an email (like when they register) although the email is being sent. This is very confusing to the users to say the least.
 

Server Error in Forum Application
An error has occured while sending an email.
Please contact the forum administrator.

Support Error Code:- err_SQLServer_send_mail_footer
File Name:- functions_send_mail.asp

Error details:-
Persits.MailSender.4
Invalid registration key.

 
While I'd love a fix, I'd be happy if I could even just turn off the error.
Anyone had this problem before or have any ideas as to what might be casuing it?
 
Thanks
 
Ken 

 




Replies:
Posted By: WebWiz-Bruce
Date Posted: 11 August 2006 at 9:41am
According to the persists site who make the email component you use, it means that you don't have a valid registration for the email component.

This means you either need to purchase a valid registration for the email component, or switch to a free email component.

CDOSYS is built into Win 2000 onwards, so you should be able to use that.


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Posted By: sundance79
Date Posted: 11 August 2006 at 3:23pm

Thanks - that's the way I read it too.

BUT -  they (the Web Host) SAYS their registration is current. And when they do a test with their own ASP page that uses Persists AspEmail - It works fine.
This was the link they gave me to test.
http://websitesnt.speakeasy.net/AspEmail/Simple/Simple.asp - http://websitesnt.speakeasy.net/AspEmail/Simple/Simple.asp
No error is generated when this page is used to send an email.
 
They also insist that if the registration wasn't current they my forum would NOT be sending the email - which it does.
 
Ken


Posted By: WebWiz-Bruce
Date Posted: 11 August 2006 at 4:52pm
The example link they give is for a simple version of AspEmail, for which you don't need a valid license key, to use some other features of AspEmail, that are required in Web Wiz Forums, you need a valid license key.

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Posted By: sundance79
Date Posted: 11 August 2006 at 4:59pm

Thanks.

I'll pass that along to my host and see what they say.
 
I'll let you know what they say.
 
Ken


Posted By: sundance79
Date Posted: 11 August 2006 at 5:16pm
Well....
I just got off the phone with my host.
They claim that their AspEmail is registered and has all the features.
They still insist that the source of the problem is with the code of Wiz Forum.
So... I'm stuck in the middle. I love Wiz Forum and it works perfectly EXCEPT for this email problem.
 
Is there anyway I can modify the ASP code at my end to be able to send emails and not have the error code generated?
 
Ken  
 
 


Posted By: WebWiz-Bruce
Date Posted: 11 August 2006 at 5:31pm
There isn't an issue with Web Wiz Forums as 1000's of people use thsi email component with it without an problem.

the only time this issue has popped up once before, as far as I remember, was with the same web host, speakeasy, who claimed then as well that the issue was with web wiz forums and not with them having an invalid licence key.

The only way to know for sure is contact Persist support, they are a very friendly bunch, and should be able to let you know for sure what courses this error with their email component. They should also know if your web host does have a valid license key.


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Posted By: sundance79
Date Posted: 11 August 2006 at 6:12pm
Thanks
I've sent an email to Persist support.
 
Ken


Posted By: sundance79
Date Posted: 11 August 2006 at 6:54pm
I received this email from Persists inquiring about Speak Easy, their registration key, the error and Speak Easy's telling me they have the reg key and the error is with my ASP code.
 
Obviously they don't. The link they sent you probably does not use any premium features and thefore does not require a key.

Peter Persits
Persits Software, Inc.
http://www.persits.com - http://www.persits.com
 
I called Speak Easy and forwarded the email to them. I'm on hold with them right now. 
I wonder what they'll tell me this time??
 
Ken
 


Posted By: sundance79
Date Posted: 11 August 2006 at 7:07pm
So with the email from Persist in hand, Speak Easy is telling me that it is a permissions issue now.
  (Why not that the moons of Mars are not in proper alignment!!)
 
Anyway - they are going to change the premissions and that I can give it a try in about 30 minutes.
 
Ken


Posted By: WebWiz-Bruce
Date Posted: 11 August 2006 at 9:40pm
Yea right, as I suspected, they've been caught out and have to quickly purchase a license key.

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