UI Issue: Post Reply Button / Graphic
Printed From: Web Wiz Forums
Category: Web Wiz Web App Support Forums
Forum Name: Web Wiz Forums
Forum Description: Support forum for Web Wiz Forums application.
URL: https://forums.webwiz.net/forum_posts.asp?TID=21557
Printed Date: 08 April 2026 at 1:15pm
Software Version: Web Wiz Forums 12.08 - https://www.webwizforums.com
Topic: UI Issue: Post Reply Button / Graphic
Posted By: djlurch
Subject: UI Issue: Post Reply Button / Graphic
Date Posted: 10 October 2006 at 5:27pm
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When I view a thread, at the bottom there is a quick reply box that contains a button that has the text "Post Reply". Below that is a graphic that says "post reply". The two objects both say the same thing, but do different things. I've heard several complaints from my users about this issue. Here's the deal. When my users type a post in they sometimes hit the post reply icon instead of the button. Instead of posting the text they entered in the quick reply box, a new window appears that allows them to enter their reply. The reply box is empty. If the user clicks on the back button (using FF at least), the quick reply textarea is empty because of anti-cacheing measures. In effect they lose everything that they typed. Very frustrating for them and myself. What can be done about this issue? |
Replies:
Posted By: WebWiz-Bruce
Date Posted: 10 October 2006 at 6:22pm
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You could edit the graphic button to say 'Full Reply Form' or something like that. Original images can be downloaded from the download page. ------------- https://www.webwiz.net/web-wiz-forums/forum-hosting.htm" rel="nofollow - Web Wiz Forums Hosting https://www.webwiz.net/web-hosting/windows-web-hosting.htm" rel="nofollow - ASP.NET Web Hosting |
Posted By: djlurch
Date Posted: 10 October 2006 at 6:33pm
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Or you could change it so the issue is resolved. Here is one idea: Have both the icon and the button be submit buttons. If the passed textarea is not empty then presume that it was meant to be submitted. Otherwise display the full form. Another idea. Us onClick for the icon. If text is contained in the reply textarea then use a JS confirm to warn of the impending loss of information. Or just delete the post reply button. Or dump the quick reply box. I guess that's a possible short-term setting I could change. |
Posted By: WebWiz-Bruce
Date Posted: 10 October 2006 at 6:44pm
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It will more than likely be changed. We have just purchased 3 licenses from several icon companies to include their icons in version 9. This means that we are going to be able to supply a minimum of 3 professional skins with the default install all with great new icons. However, how it will look will be decided nearer the time, but a this is a problem it will be kept in mind when designing the new look. ------------- https://www.webwiz.net/web-wiz-forums/forum-hosting.htm" rel="nofollow - Web Wiz Forums Hosting https://www.webwiz.net/web-hosting/windows-web-hosting.htm" rel="nofollow - ASP.NET Web Hosting |
Posted By: djlurch
Date Posted: 10 October 2006 at 6:54pm
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borg: Sounds great, thank you! |
Posted By: Mikey
Date Posted: 11 October 2006 at 10:41pm
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I was thinking this too, I'm am quite bored tonight so i knocked this up hoping it may help  ------------- Handyman man? |
Posted By: djlurch
Date Posted: 22 December 2006 at 12:12am
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Mikey: Just saw this. Thanks for the graphic work, but I'm not sure users would immediately understand the difference between Reply and Full Reply. Hopefully 9.0 will fix this issue. |
Posted By: Mikey
Date Posted: 22 December 2006 at 12:39am
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Lol i knocked that up ages ago. I know what you mean for some of my users it would have to read "Click this button to go to the full reply, this is a bigger version of that little box to the left and has more pretty little buttons above it, however you will lose what ever you've writen in that little box to the left" Somehow i doubt that'll fit on that little button  ------------- Handyman man? |
Posted By: djlurch
Date Posted: 22 December 2006 at 12:42am
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Mikey: I've got you beat: Here is a recent support email: I have gotten more than a few people complaining about xxxx.com not saving their information... Not sure why, but maybe xxxx knows something.... Here is my response: They need to click the
Save button. That is exactly the reason why. Is the “Save” button at
the top not big enough? Maybe they missed the SECOND save button at the
bottom? |
Posted By: Mikey
Date Posted: 22 December 2006 at 12:49am
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Lol sometimes it's hard to imagine how certain users are thinking. It wouldn't be so bad but sometimes they throw blame at me, when they've missed blatent obvious things ------------- Handyman man? |
Posted By: javi712
Date Posted: 22 December 2006 at 3:51pm
This is something that's even happened to me. But the beautiful thing about trial and error is that we get to learn from it. Let me tell you...It never happened to me again. If it does happen again, then I'll know I need to cut back on those Beck's and Lowenbraus 
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