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Email error

Printed From: Web Wiz Forums
Category: Web Wiz Web App Support Forums
Forum Name: Web Wiz Forums
Forum Description: Support forum for Web Wiz Forums application.
URL: https://forums.webwiz.net/forum_posts.asp?TID=22176
Printed Date: 08 April 2026 at 12:17pm
Software Version: Web Wiz Forums 12.08 - https://www.webwizforums.com


Topic: Email error
Posted By: Poker Den
Subject: Email error
Date Posted: 11 December 2006 at 7:31pm
I host my own gaming web site and I'm using Web Wiz for my forum and its the latest version. I have just started this project 2 weeks ago. All the registered members of the forum can't send any emails, we all get this error message:

Server Error in Forum Application
An error has occured while sending an email.
Please contact the forum administrator.
Support Error Code:- err_Access_send_mail_footer
File Name:- functions_send_mail.asp
Error details:-
CDO.Message.1
The transport failed to connect to the server.
 
I don't think that its a problem with my ISP since I have my router email my firewall log when it is full and it has been doing it for several months.
 
I am using the CDOSYS function to email. My server is a W2K3, 1.8Ghz, 1gb of ram. I have internet with my cable company (5.6mbs down and 900kbs up)
 
My IIS setup does not include the smtp functionality. Its probably something very stupid that I haven't enabled on my server but I'm running out of ideas.
 
Any help or comments would be nice.
 


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Thanks
Poker Den



Replies:
Posted By: dpyers
Date Posted: 11 December 2006 at 10:18pm
You need to have the smtp service or some other mail server installed and running in iis.

Check with your isp to see if they block port 25 transmissions from locally hosted mail servers. Most cable companies do except for business plans. You might need to change to using port 2525 - still need smtp/mail server.

Otherwise you may have to use your isp's mail servers and your email account there instead of domain mail servers and accounts.

You're router is probably using your isp account and their mail server to send email.


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Lead me not into temptation... I know the short cut, follow me.


Posted By: Poker Den
Date Posted: 12 December 2006 at 1:45pm
Thanks dpyers for the reply.
 
If I understand properly I need to have SMTP running with IIS then I will be able to use my ISP's smtp to send emails? I don't have an MX record for my subdomain (no-ip.com) so how do I configure the SMTP server? any tips ya got will help me? OR will AspEmail or JMail products solve my problem?
 
I was hoping that Web Wiz could use my ISP's smtp just like my Router (my router emails my log files several times a day). I'm trying to avoid setting up a mail server for security reasons (Spam relais and other potential hacking posibilities).
 
I'm stilll learning Web Wiz (noob) lol so what ever you suggest I will try. BTW Web Wiz is a great product, I have researched atleast 8 to 10 other asp forum software and this is to me the best and my gaming clan really likes it, just thought I would mention that.
 
 


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Thanks
Poker Den


Posted By: dpyers
Date Posted: 12 December 2006 at 7:04pm
Sorry to be confusing.

You can either have SMTP running on your machine or use your ISP's servers.

In your case, it sounds like you'll need to use your ISP's mail servers. You would configure them in WWF the same way you have them set-up in Outlook. This would include setting up authentication.




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Lead me not into temptation... I know the short cut, follow me.



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