Terms of service?
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Printed Date: 29 March 2026 at 1:57pm Software Version: Web Wiz Forums 12.08 - https://www.webwizforums.com
Topic: Terms of service?
Posted By: Gullanian
Subject: Terms of service?
Date Posted: 05 April 2007 at 3:16pm
If a webhost declares:
******* guarantees for as long as you are a continuous client, in
good financial standing, and you keep renewing your contract for web
hosting service, we guarantee that you will be locked into paying
todays web hosting prices forever. If your web hosting package gets
upgraded with new features, more web space or bandwidth we will add
these additional new services to your account for free while keeping
your low price in tact. This guarantee applies to all ******* shared
web hosting accounts, reseller plans, dedicated servers and E-Business
solutions.
And also declares that they have the right to change ToS at any point.
Can they dump you off their packages and force you to move to a new more expensive package? That's what has happened to me.
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Replies:
Posted By: Gullanian
Date Posted: 05 April 2007 at 3:17pm
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The argument is basically, they think they can scrap that guarantee because they reserve the right to change it at any stage. I argue that that term conflicts with the guarantees term, and there is nothing in the legal section about which term/guarantee takes presidence.
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Posted By: WebWiz-Bruce
Date Posted: 05 April 2007 at 4:30pm
If they reserve the right to change the terms then it all comes down to the wording in the clause which allows them to change it and the rest of the contract. You would really need a solicitor to look over it, but you would be looking at around £400 for a solicitor to do that.
Also the law depends on which court the contact falls under, this usually in the contract eg. English and Walsh courts.
I would see if they are willing to be reasonable and if not change web hosts.
If you decide to change web hosts then checkout the new plans from Web Wiz Guide at http://www.webwiz.net - www.webwiz.net .
------------- https://www.webwiz.net/web-wiz-forums/forum-hosting.htm" rel="nofollow - Web Wiz Forums Hosting https://www.webwiz.net/web-hosting/windows-web-hosting.htm" rel="nofollow - ASP.NET Web Hosting
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Posted By: Gullanian
Date Posted: 05 April 2007 at 4:42pm
Hi Bruce,
I desperatly want to change hosts, this one is awful. It used to be superb, but is just awful now.
The only problem is I need ISAPI asp urlrewrite and preferable ASP jpeg/upload, do your plans have these?
Thanks
Tom
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Posted By: Gullanian
Date Posted: 05 April 2007 at 4:49pm
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Just had a look looks like you do! Will consider moving this summer.
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Posted By: Gullanian
Date Posted: 09 April 2007 at 8:04pm
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They are being uncoperative and I will be issuing a complaint with the BBB.
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Posted By: WebWiz-Bruce
Date Posted: 10 April 2007 at 7:43am
Gullanian wrote:
Hi Bruce,
I desperatly want to change hosts, this one is awful. It used to be superb, but is just awful now.
The only problem is I need ISAPI asp urlrewrite and preferable ASP jpeg/upload, do your plans have these?
Thanks
Tom
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Yes all the plans have these components, below are just some of them:-
ISAPI Re-write - full edition AspUpload AspJPeg JMail Pro - with POP 3 support CDONTS CDOSYS ASP.NET AJax + others
There is also support for:-
ASP.NET 1.1 ASP.NET 2 ASP Access mySQL SQL Server
There is also ZipEnable installed on the server with GZip and Deflate compression to compresses your web pages on the fly by up to 70%, this allows your pages to download faster to peoples browsers and also cuts the amount of bandwidth your site uses with many sites cutting their bandwidth usage by around 50%.
Most hosts do not offer compression as it uses more CPU power, but all our servers are sparsely populated and use Intel Quad Core Xeons so have more than enough power to handle compression.
------------- https://www.webwiz.net/web-wiz-forums/forum-hosting.htm" rel="nofollow - Web Wiz Forums Hosting https://www.webwiz.net/web-hosting/windows-web-hosting.htm" rel="nofollow - ASP.NET Web Hosting
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Posted By: Bluefrog
Date Posted: 10 April 2007 at 4:23pm
I got so fed up with b**t f**k morons at hosting companies that I went back to using dedicated servers. The servers at the dayjob are $400+ (I forget exactly - I think $440 or $480 per month) and my personal server is $140 per month but the savings in headaches is very much worth it. (I manage everything and I've had zero problems since compared to the X hours I would spend before screwing around with support staff that know jack s**t about anything.)
If I were to use a host on a non-dedicated server (shared hosting), there are only two places that I would even consider - Bruce is one of them. He has the very strong thing going for him that he's the owner and cares about his business. That and he's got a very strong track record.
Actually - I do have one other site that's hosted at another host (not on my servers) because it's extremely offensive and really designed to insult a certain group of (extremist) people. I simply wouldn't put that site on any host that I actually cared about. 
------------- http://renegademinds.com/" rel="nofollow - Renegade Minds - Guitar Software http://renegademinds.com/Default.aspx?tabid=65" rel="nofollow - Slow Down Music
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Posted By: Gullanian
Date Posted: 17 April 2007 at 3:58pm
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My host just ****ed me so many times, I just experienced around 24 hour downtime because their BRAND NEW server failed. wtf. wtf. Bruce, I will try and set up and account with you soon and look forward to it!
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Posted By: WebWiz-Bruce
Date Posted: 17 April 2007 at 5:50pm
Server downtime is always a nightmare for any host but 24 hours seems a bit excessive.
In case one of our servers were to die in such a spetacular way we actually backup all our servers each night to two different off-site locations, and also have backup servers standing by. If the worse were to ever happen and a server were to have a complete hardware failure we can use the backup to recreate the server onto a nice shiny new unused Quad Core Xeon backup server.
Each of our servers use mirrored RAID drivers so if one drive fails the other will keep going. Our backup devices also use mirrored RAID drivers so a copy of your web site is actually kept on 6 hard drives!
This may all seem a bit excessive but any downtime is a complete nightmare for any company, so we want to ensure that we have a good backup plan in place so any major problems can be fixed as soon as possible.
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