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Only members with sufficient permission can access

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Forum Description: Support forum for Web Wiz Forums application.
URL: https://forums.webwiz.net/forum_posts.asp?TID=23165
Printed Date: 06 April 2026 at 1:19pm
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Topic: Only members with sufficient permission can access
Posted By: webfort
Subject: Only members with sufficient permission can access
Date Posted: 23 April 2007 at 2:52pm
Hi,

When a user goes to register they seem to get this all the time:-
Error
Only members with sufficient permission can access this page.
A security error has occurred with authentication.
Please ensure that all cookies are enabled on your web browser, you are not using a saved or cached copy of the page, and your Firewall/Proxy settings are not hiding or masking your IP address.
 
Is there a setting i can change, I've looked at the other posts, deleting cookies etc, but is there a way this can be done server side?
 
Many thanks



Replies:
Posted By: ruycnd
Date Posted: 25 April 2007 at 1:37pm
Wink


Posted By: Mr.Chris
Date Posted: 25 April 2007 at 2:02pm
I'm getting the same error.  Created a forum with no generall access then added access to specific members and they can post a message.  But they can't reply or read any existing message.  Just get the Access denied message.

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http://www.forgedrpg.com - ForgedRPG.com Tabletop Gaming in the Golden Triangle


Posted By: Mike M.
Date Posted: 29 May 2007 at 4:50pm
Hi, I'm using the Access database version and recently upgraded to 8.05 (I ran version 7 for 3-4 years and no problems).   The new forum ran fine for the first couple of weeks and then a user said they couldn't register giving the same error message about cookies, etc.

Existing users can still log in but no one can register.  As I only had 3 users in the new forum I downloaded the database again and started over.  I created users (again) not using the Admin login but as themselves (i.e. register as a user).  No problems.  A couple of hours later I can't register to create more users. 

So I download the database again and start once more in creating users.  This time I can't register a single user...instead getting the permissions error. 

I've run through the usual checklist, clearing cookies, cache, temp pages, etc. The problem error repeats in Firefox 2.0 or IE 6.0. 

I don't have a problem with staying logged in so don't think it is related to the sub-folder problem that is posted elsewhere in this forum. 

Is there a way to examine the cookie(s)?  I know how to but what to look for?  What do I ask my web host? 


Posted By: WebWiz-Bruce
Date Posted: 29 May 2007 at 4:57pm
Sounds like a session issue and the web server is unable to hold the forums session.

This would be due to either using a web farm, balanced servers, or there is a problem with the server and you should let your web hosts know.

You can edit the file in notepad functions/functions_session_data.asp and enable the forum to use the database to store the session, but this is not recommended for the access version due to the extra load placed onto the database.


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Posted By: Mike M.
Date Posted: 29 May 2007 at 6:22pm
Thanks for your reply. 

I changed the functions/functions_session_data.asp file but to no avail; same error.  It must be the web host's server as I run a duplicate site (as backup) from home (which I can access over the internet) and no problems there. 

I've sent the web host an email and will report back on my progress. 


Posted By: bjkalley1
Date Posted: 30 June 2007 at 10:18pm
How much it slows the connection, at which pages and how many times it makes additional hits to database? For example at every refresh 1 times? Is it significant at ms sql?

I can have 500+ users at forum at a time...

Best regards,


Posted By: WebWiz-Bruce
Date Posted: 01 July 2007 at 9:55am
If you choose to use the database instead you would be adding both read, and longer saving writes to each page adding between an extra 2 to 10 hits per page.

As most forum pages are designed to load with 3 or less queries, using the database to store session items instead of the web servers memory adds allot of additional strain on the web server.

If you have 500 users at a time I would highly recommend NOT to use the database to store session items and track users as you would be increasing the demand on the database by around 500% or more and coursing pages to load more slowly.


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Posted By: billd3
Date Posted: 04 July 2007 at 3:02am
You are familiar with our issues at http://theamcforum.com and the server memory thing. (we're seriously considering you as a host, too)
I just received this from a person who has been trying to join.

Should I enable database sessions as shown above?

Error
Only members with sufficient permission can access this page.

A security error has occurred with authentication.

Please ensure that all cookies are enabled on your web browser, you are not using a saved or cached copy of the page, and your Firewall/Proxy settings are not hiding or masking your IP address.


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BillD
http://theamcpages.com
http://theamcforum.com


Posted By: WebWiz-Bruce
Date Posted: 04 July 2007 at 4:31pm
The reason why you would be seeing this error is as you mentioned in another post your host has set your sites application pool to continually recycle every time it uses x amount of memory. This will be what is coursing this problem and other issues.

Have the database store session data may releave some of the issues, but will also place a larger strain on the lvery limted resources your web host has given you coursing it to use more resources and slow your forum down as well as annoy your web host.

The amount of people you have presently using your forum is so low, that I have never heard of a host placing these restraints on a user, and the software is being used on over 200,000 sites without any such issues. Maybe if you were using an Access database and had over 20,000 posts, then yes I can see their point as Access is a resource hungry database as the whole database needs to be loaded into memory each time a connection is made, but using SQL Server with just a few hundred posts is ridiculous. It's hosts like this that really annoy me as it gives the industry and bad name!


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Posted By: dantiengtrung
Date Posted: 15 August 2007 at 12:40pm
All of member have this problem since I change the forum to o new host server:
 
 
"A security error has occurred with authentication.
Please ensure that all cookies are enabled on your web browser, and you are not using a saved or cached copy of the page. "
Unhappy
 
Help me!!!!!


Posted By: WebWiz-Bruce
Date Posted: 15 August 2007 at 1:24pm
It sounds like your web hosts servers are unable to hold an ASP session.

You should contact your web host about this, if they are unable to resolve it, hopefully they will have a 30 day money back guarantee so you can look for a better web host.


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Posted By: dantiengtrung
Date Posted: 16 August 2007 at 10:14am
Thanks for your answer
 
If go to : IE/Tool/Internet Options/Delete file
 
then we can login to the forum, but must do that everytime login! Why?are there another reason? and solution?
Help!


Posted By: WebWiz-Bruce
Date Posted: 16 August 2007 at 10:56am
Try upgrading to the latest version and see if that resolves your problem.

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Posted By: Mike M.
Date Posted: 17 August 2007 at 2:19pm
Finally I can report something.

My web host could NOT fix the "Only members with sufficient permission can access this page" error. 

So they took the whole web site and moved it from a Win2K server to a Windows 2003 server and that seemed to fix the problem.  


Posted By: jeffdaro
Date Posted: 11 October 2007 at 2:50pm
Borg...can you approxiamate the memory threshold needed to keep the app pool from recycling with regard to web wiz? My ISP dropped the threshold to 50MB this summer, and we have this problem constantly. I have asked them to kick it up a bit, and they said they would, but they want to know how much.

Is there some metric for x MB per concurrent user?


Posted By: WebWiz-Bruce
Date Posted: 11 October 2007 at 4:33pm
It's very difficult to say as it all depends on how much traffic you have.

I can tell you that 50MB couldn't run anything more than a static site and is ridiculously low. The app pool for our main webwiz.net domain which doesn't use a database and just static ASP pages is presently using 63MB after 12 hours.

It also depends on the type of database you use, if you use Access the database needs to load into memory (app pool) so often uses more memory.

This forum running on SQL Server is using 146MB after 12 hours with an average of 50 active users, yet the demo forum on Access which gets very few hits is using 189MB after the same amount of time.

As a rule if you get a web host who give you your own app pool then don't use them unless they give you at least 200MB, otherwise you are stuck to only running static pages. It's a rather sneaky way some web hosts use to advertise huge bandwidth and database diskspace allowances and then slap you with a 50MB memory limit so you can not use the advertised resources and best stayed clear of.


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