Web Wiz Forums - E-Mail Notification not working

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E-Mail Notification not working

Printed From: Web Wiz Forums
Category: Web Wiz Web App Support Forums
Forum Name: Web Wiz Forums
Forum Description: Support forum for Web Wiz Forums application.
URL: https://forums.webwiz.net/forum_posts.asp?TID=23334
Printed Date: 07 April 2026 at 2:52pm
Software Version: Web Wiz Forums 12.08 - https://www.webwizforums.com

Topic: E-Mail Notification not working

Posted By: Mystic
Subject: E-Mail Notification not working
Date Posted: 14 May 2007 at 11:02pm

I hope that there's someone out there who understands how e-mail notifications are sent via the forum.

This is my forum:

http://www.astech-intermedia.com/resources/forum/default.asp - http://www.astech-intermedia.com/resources/forum/default.asp

I've been trying to implement the e-mail notification feature that WWF uses. I've arranged with my hosting company to use the ASPEmail component, and no username/password is necessary. I've tried a couple of different outgoing mail servers, but none work. The hosting company says everything works on their end, but I'm not receiving any emails for any of the discussions I'm tracking.

Beyond the settings in the forum's admin area, what file's code controls the connection to the e-mail server? I'd like to check its code for any hint as to why the forum is not sending e-mail notices. The hosting company says no mails have hit the outgoing mail server.

Also, are the discussions tracked sent in individual e-mails, or together in a digest form? Is there a way to choose?

I appreciate any help on this topic. I'm very frustrated, and I haven't had much luck in backtracking the code to investigate why mails aren't being sent to the outgoing server.

Thanks in advance.

Replies:

Posted By: WebWiz-Bruce
Date Posted: 15 May 2007 at 6:42am

The forums sending of the email is done by the file functions/functions_send_mail.asp

However, there is nothing wrong with the email functions in the software as they have not changed for years, but doing a reverse DNS lookup on your site shows some issues with your mail servers that could course problems with emails being sent from your site. You should get onto your web host about this.

You can get a DNS report fro your domain from www.dnsstuff.com which you can pass onto your hosting company.

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https://www.webwiz.net/web-wiz-forums/forum-hosting.htm" rel="nofollow - Web Wiz Forums Hosting
https://www.webwiz.net/web-hosting/windows-web-hosting.htm" rel="nofollow - ASP.NET Web Hosting