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Encoding of email notifications

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Category: Web Wiz Web App Support Forums
Forum Name: Web Wiz Forums
Forum Description: Support forum for Web Wiz Forums application.
URL: https://forums.webwiz.net/forum_posts.asp?TID=24446
Printed Date: 06 April 2026 at 3:35pm
Software Version: Web Wiz Forums 12.08 - https://www.webwizforums.com

Topic: Encoding of email notifications

Posted By: Nick-V
Subject: Encoding of email notifications
Date Posted: 18 September 2007 at 8:28pm

I've extracted my concern from an existing thread to here.

Borg, you mentioned that I am seeing the odd weird character (such as 'A hat') in email notifications as my client is using the wrong encoding. Sure enough, when I switch my standard installation of Outlook 2003 to use UTF-8 on a posting from this forum everything appears fine.

However, I'm certain you don't intend all forum members using Outlook (and probably other clients) to change the encoding for each forum email they receive so some part of the solution is missing for me at the moment.

I guess the encoding is supposed to be determined by an indicator within the message.

Emails from this forum seem to be recognised as Western European (ISO) as are CNN's messages...however messages from Skype are being recognised as Unicode UTF-8. Is the UTF-8 indicator missing from forum emails?

Let me know if I need to try something or help by providing further info.

Replies:

Posted By: Nick-V
Date Posted: 18 September 2007 at 9:00pm

I looked at the header of a forum email (which is html) and there was no encoding defined however the third line of the html (when saved to desktop and opened in notepad) was:

I looked at the header of a Skype email (which is plain text) and the following encoding statement appears (clearly, there is only text in the file itself):

Content-Type: text/plain; charset=UTF-8

I hope this helps.

Posted By: WebWiz-Bruce
Date Posted: 19 September 2007 at 8:33am

In the present version encoding is not set in the emails. It has to be done at the component level and is different for each email component that is supported.

It will be looked at for future versions to be able to set the encoding with the email component for those email components which support this.

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