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553 Sender Address Rejected

Printed From: Web Wiz Forums
Category: Web Wiz Web App Support Forums
Forum Name: Web Wiz Forums
Forum Description: Support forum for Web Wiz Forums application.
URL: https://forums.webwiz.net/forum_posts.asp?TID=24804
Printed Date: 06 April 2026 at 10:19am
Software Version: Web Wiz Forums 12.08 - https://www.webwizforums.com

Topic: 553 Sender Address Rejected

Posted By: az990tony
Subject: 553 Sender Address Rejected
Date Posted: 11 November 2007 at 2:28pm

Please help, I have just taken over as web-master, and first order of the day is to fix our broken registration process. Here is the message we get:

Persits.MailSender.4 error '800a0006'
553 <webmaster@thepresidio.net>: Sender address rejected: not owned by user mail@thepresidio.net
/forum/functions/functions_send_mail.asp, line 269

I checked the file, and it has this at this line:

Here is the code segment, of which I marked line 269 with an arrow
...
'AspEmail component
        Case "AspEmail"

            'Create the e-mail server object
            Set objAspEmail = Server.CreateObject("Persits.MailSender")

            With objAspEmail
                If strEmailUsername <> "" Then .Username = strEmailUsername
                   If strEmailPassword <> "" Then .Password = strEmailPassword

                'Out going SMTP mail server address
                .Host = strOutgoingMailServer

                'Who the e-mail is from
                .From = strFromEmailAddress
                .FromName = strFromEmailName

                'Who the e-mail is sent to
                .AddAddress strRecipientEmailAddress

                'The subject of the e-mail
                .Subject = strSubject

                'Set the e-mail body format (BodyHTML=HTML Body=Text)
                If blnHTML = True Then .IsHTML = True

                'The main body of the e-mail
                .Body = strEmailBodyMessage & strEmailBodyAppendMessage

                'Send the e-mail
                If NOT strOutgoingMailServer = "" Then .Send     <-- this is line 269
            End With

            'Close the server mail object
            Set objAspEmail = Nothing

I don't know how to fix this, or what do even look for in debugging this problem. Please help.

Thanks
Tony Pearson
990.tony@gmail.com

-------------
990.tony@gmail.com
http://www.thepresidio.net

Replies:

Posted By: WebWiz-Bruce
Date Posted: 11 November 2007 at 2:37pm

This is not a coding error in Web Wiz Forums, but rather a setup error on the part of the forum admin.

The error means that the email settings in the admin area are incorrect to work with the SMTP server that has been specified.

You should check with your web hosts the correct settings needed inorder for your site to relay emails.

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