Idle User Timeout
Printed From: Web Wiz Forums
Category: Web Wiz Web App Support Forums
Forum Name: Web Wiz NewsPad
Forum Description: Support forum for the Web Wiz NewsPad application.
URL: https://forums.webwiz.net/forum_posts.asp?TID=24981
Printed Date: 28 March 2026 at 10:56am
Software Version: Web Wiz Forums 12.08 - https://www.webwizforums.com
Topic: Idle User Timeout
Posted By: griffisblessing
Subject: Idle User Timeout
Date Posted: 10 December 2007 at 11:17pm
We're new to NewsPad. Is there an idle timeout when in the Admin section? We have a user that is a little slow at composing the newsletters themselves. I have the idea that she gets to the page where she's actually creating content for the newsletter, spends a lot of time there, then gets a "you're not authorized" error page when she tries to save and advance.
Is there a place within the NewsPad files that I can adjust a timeout setting? I have full access to all NewsPad files. Thanks.
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Replies:
Posted By: WebWiz-Bruce
Date Posted: 11 December 2007 at 10:32am
In the file RTE_configuration/RTE_setup.asp you will find:-
Session.Timeout = 180
This session timeout is set to 180 minutes.
However, if the server recycles during this time you would be logged out anyway.
It maybe best to ask your user to work off-line and then log into the admin area and copy and paste across the Newsletter.
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Posted By: griffisblessing
Date Posted: 11 December 2007 at 3:29pm
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Thanks, this helps a lot. We had just about concluded the same thing ... that the user should compile her information separately then cut/paste in to the newsletter. I appreciate the quick response.
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