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email pm to myself error.

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Category: Web Wiz Web App Support Forums
Forum Name: Web Wiz Forums
Forum Description: Support forum for Web Wiz Forums application.
URL: https://forums.webwiz.net/forum_posts.asp?TID=24984
Printed Date: 04 April 2026 at 5:14am
Software Version: Web Wiz Forums 12.08 - https://www.webwizforums.com

Topic: email pm to myself error.

Posted By: russnj2
Subject: email pm to myself error.
Date Posted: 11 December 2007 at 3:45am

What causes this error below when you try to email yourself a pm?
The email system tests out OK.

Thanks
Russ

Server Error in Forum Application
An error has occurred while sending an email.
Please contact the forum administrator.

Support Error Code:- err_SQLServer_send_mail_footer
File Name:- functions_send_mail.asp

Error details:-

The server rejected one or more recipient addresses. The server response was: 550 No such user here

Replies:

Posted By: jamie.townsend
Date Posted: 11 December 2007 at 9:58am

Is the e-mail address a valid mailbox ?

Posted By: russnj2
Date Posted: 11 December 2007 at 11:34am

Yes, it is valid. And it happens with more than one user.

Thanks
Russ

Posted By: WebWiz-Bruce
Date Posted: 11 December 2007 at 12:45pm

Does the SMTP server you are using require authentication?

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Posted By: russnj2
Date Posted: 11 December 2007 at 1:06pm

I think so Bruce, my site is Web Wiz Hosted. www.thecj2apage.com.

Thanks
Russ

Posted By: jamie.townsend
Date Posted: 11 December 2007 at 1:34pm

What have you got your smtp settings to ?

This generally happens when you are connecting to the mail server that is responsible for the domain of the address you are sending to and the address/account does not exist. A mail server can verify the existence of an address ONLY for those domains it is responsible for.

Posted By: WebWiz-Bruce
Date Posted: 11 December 2007 at 1:54pm

When you send a PM to yourself the 'from' address is set to your own email address. This often doesn't work if the SMTP server requires authentication, as often with authenticated SMTP servers the 'from' or 'to' address needs to be a local email address.

This is presently being worked on for the next version of Web Wiz Forums so that when an email is sent from the forum the 'from' address is always set to that of the forum, so that emails can be set using SMTP servers that require authentication. This will then fix the issue that you are experiencing.

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Posted By: russnj2
Date Posted: 11 December 2007 at 10:01pm

ok, thank you.

Any idea when the new version with the fix be available?

Posted By: efscl
Date Posted: 13 December 2007 at 1:35pm

hi russnj2,

workaround maybe can be: use an other e-mail account than your pivate one for the SMTP authentification
regards