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Problem in activate.asp

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Forum Name: Web Wiz NewsPad
Forum Description: Support forum for the Web Wiz NewsPad application.
URL: https://forums.webwiz.net/forum_posts.asp?TID=25147
Printed Date: 29 March 2026 at 5:17am
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Topic: Problem in activate.asp
Posted By: hamidy
Subject: Problem in activate.asp
Date Posted: 14 January 2008 at 11:15am
Hi
When i received mail "Subscription Confirmation" and click on link for activate subscriber, field "Active" in database is "1" but information's subscriber not sent.
Thanks
 



Replies:
Posted By: WebWiz-Bruce
Date Posted: 14 January 2008 at 11:26am
Sorry not sure what the problem is as it sounds like it's doing what it's meant to.

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Posted By: hamidy
Date Posted: 14 January 2008 at 12:01pm

Subscription Confirmation email sent for user, and click on link of activation (for example: http://www.sarainv.com/Sara_News/activate.asp?ID=A4A3DCA27FC2Z7CA7AZZA937D4DDDD49 - http://www.sarainv.com/Sara_News/activate.asp?ID=A4A3DCA27FC2Z7CA7AZZA937D4DDDD49 ) activate.asp not open and in browser :

HTTP 500 Internal Server Error.
The Website can not display the page.
 
thanks
 


Posted By: WebWiz-Bruce
Date Posted: 14 January 2008 at 12:14pm
You need to turn off friendly HTTP error messages in IE to get the actual error message.

However, looking at the link it appears that there is an issue with your email settings as it is failing when trying to send an email to notify the user their account is active.


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Posted By: hamidy
Date Posted: 14 January 2008 at 12:52pm
Thanks boRg
membership is activate.
in browser:
error '8004020f'

/Sara_News/functions/functions_send_mail.asp, line 245



Posted By: hamidy
Date Posted: 14 January 2008 at 1:18pm
this is a problem for deleted_account.asp and in browser:
error '8004020f'

/Sara_News/functions/functions_send_mail.asp, line 245

but user in database was deleted.
 


Posted By: WebWiz-Bruce
Date Posted: 14 January 2008 at 1:29pm
The problems are as I mentioned earlier with your email settings as the errors are from the email component when it attempts to send an email.

Check your email settings are correct. Also check with your SMTP server admin any authentication or relay settings that you need for sending emails.


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Posted By: hamidy
Date Posted: 14 January 2008 at 4:44pm

email setting checked and component is CDOSYS, welcome email & activte email was sent but problem are in activate.asp and deleted_account.asp.

thanks
 


Posted By: WebWiz-Bruce
Date Posted: 14 January 2008 at 4:59pm
The problem is email related to do with CDOSYS when it is sending emails.

It's to do with the server and the email settings. Try searching on Google for error '8004020f', you will find quite a few references to this and CDOSYS. If you are still stuck contact Microsoft about how to fix these errors with it's CDOSYS component.

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