Web Wiz Forums - software support question (but it won't let me)

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software support question (but it won't let me)

Printed From: Web Wiz Forums
Category: Web Wiz Web App Support Forums
Forum Name: Web Wiz Forums
Forum Description: Support forum for Web Wiz Forums application.
URL: https://forums.webwiz.net/forum_posts.asp?TID=25397
Printed Date: 03 April 2026 at 9:35pm
Software Version: Web Wiz Forums 12.08 - https://www.webwizforums.com

Topic: software support question (but it won't let me)

Posted By: billd3
Subject: software support question (but it won't let me)
Date Posted: 05 March 2008 at 4:44am

I've got a couple very specific questions regarding our licenses, bother current with our hosting package and forum software, and what we bought last summer as far as forum license (brand-free as I recall), but when I go to open a software support message, it states we don't currently have any support.

It's the sort of things I'd rather not post here in detail as it regards licenses, numbers, pricing, etc.

I'm a bit confused by something and want to ask "just what did we get last time, and this time" and compare some numbers. I'm a poor record-keeper. (and my memory is non-existant)

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BillD
http://theamcpages.com
http://theamcforum.com

Replies:

Posted By: WebWiz-Bruce
Date Posted: 05 March 2008 at 11:09am

billd3, if you have web hosting you can use Web Hosting Support, rather than the Software Support if you have any questions, as the forum is hosted on our systems and is therefore handled differently to a normal software support question.

If you have a licensing question then you should use the Contact Us section of Web Wiz Guide to contact Sales and Accounts.

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https://www.webwiz.net/web-wiz-forums/forum-hosting.htm" rel="nofollow - Web Wiz Forums Hosting
https://www.webwiz.net/web-hosting/windows-web-hosting.htm" rel="nofollow - ASP.NET Web Hosting

Posted By: billd3
Date Posted: 05 March 2008 at 6:02pm

Ahhh, thanks. I was concerned when it said we had no software support. Your method makes sense, good business sense.
I've let our moderators take a sneak peek and they like v9.
A few more changes and we'll be ready.

Will contact about license question. It's not a critical thing, just not sure I understand something.

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BillD
http://theamcpages.com
http://theamcforum.com