Web Wiz Forums - User Authentication Email Bouncing

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User Authentication Email Bouncing

Printed From: Web Wiz Forums
Category: Web Wiz Web App Support Forums
Forum Name: Web Wiz Forums
Forum Description: Support forum for Web Wiz Forums application.
URL: https://forums.webwiz.net/forum_posts.asp?TID=25868
Printed Date: 03 April 2026 at 11:20am
Software Version: Web Wiz Forums 12.08 - https://www.webwizforums.com

Topic: User Authentication Email Bouncing

Posted By: kenneltalk
Subject: User Authentication Email Bouncing
Date Posted: 20 June 2008 at 7:58pm

Just a thought on possible very minor change for v10 and/or awareness issue for new WWF users.

After setting up my forum I had a number of users say they did not get the authentification email. This corresponded with bounced mails in my inbox (primary domain not available).

During the investigation it transpired on the end of each failed email address there was an additional 5 letters. e.g. user profile and email bounce show address as myname@mydomain.comHF2DV.

The only thing I can think is, are users are tabbing from the user email to the captcha code field, the cursor is not moving as there is 'load new code' link between the fields. The user types captcha code which appears on end of email address, without the user noticing (maybe as they are looking at the keyboard). User realises captcha not typed clicks in captcha field carries on and registers.

Obviously the registration goes ahead with the captcha code at the end of the email address, subsequent mail bounces as domain is incorrect becuase it is suffixed with the captcha code.

This is for awareness only, and/or a possible 'wish list' to move of the 'load new code' link to after the captcha input field . I have only had this with a few users but it confused me to start with if it becomes more prevalent I will move the link in my WWF set up. However some users may not have the knowledge to do this.