Web Wiz Forums - Error when guest tries to post

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Error when guest tries to post

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Category: Web Wiz Web App Support Forums
Forum Name: Web Wiz Forums
Forum Description: Support forum for Web Wiz Forums application.
URL: https://forums.webwiz.net/forum_posts.asp?TID=25887
Printed Date: 03 April 2026 at 11:12am
Software Version: Web Wiz Forums 12.08 - https://www.webwizforums.com

Topic: Error when guest tries to post

Posted By: diveboard
Subject: Error when guest tries to post
Date Posted: 25 June 2008 at 9:14pm

I opened up a "guest Book" type thread where people can post even if they aren't logged in. When I try to use this section and click to post I get the following error. Can anybody help with this???

Server Error in Forum Application
An error has occurred while writing to the database.
Please contact the forum administrator.

Support Error Code:- err_Access_save_new_topic_data
File Name:- new_post.asp

Error details:-
Microsoft JET Database Engine
The changes you requested to the table were not successful because they would create duplicate values in the index, primary key, or relationship. Change the data in the field or fields that contain duplicate data, remove the index, or redefine the index to permit duplicate entries and try again.

Replies:

Posted By: WebWiz-Bruce
Date Posted: 26 June 2008 at 8:13am

This error happens when the Access database become corrupted. Download the Access database, open in MS Access, and select the 'Compact and Repair Database' Tool, then reupload the database to the server.

Corrupted Access databases are quite common as Access is designed for the desktop not the web. If you can use the SQL Server or mySQL database version instead.

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Posted By: diveboard
Date Posted: 26 June 2008 at 1:46pm

Ok, I just tried that and it still does the same thing. I now also get this error frequently when trying to administer the forum

Error

Only members with sufficient permission can access this page.

I then deleted the database and uploaded a completely new fresh database and I still get the above error.

Posted By: WebWiz-Bruce
Date Posted: 26 June 2008 at 1:49pm

The Access database version is not supported in the production environment as Access isn't up to the job as it is a desktop database. The Access version is for testing purposes only.

If you are wanting to use Web Wiz Forums in a production environment you should use the SQL Server or the mySQL version.

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Posted By: diveboard
Date Posted: 26 June 2008 at 1:54pm

I may try the sql version.

Posted By: diveboard
Date Posted: 26 June 2008 at 4:21pm

Ok, I installed the SQL version and the issue with guests posting to the guest book has been resolved, However, now I cant get the licenses to install. I get the following error.

Error

The Premium Edition License Key has not been applied

Error Connecting to License Server.

Server Response: 12029 - Unknown

If Web Wiz Forums is running on a server behind a Firewall check that TCP Port 80 is open.

Posted By: diveboard
Date Posted: 26 June 2008 at 4:22pm

Just FYI, I did not get this error when activating the the Access version

Posted By: WebWiz-Bruce
Date Posted: 26 June 2008 at 5:20pm

The Access version and the SQL Server version work in exactly the same way for this part.

The error means that your site is unable to connect to the license activation server. Check that your site is not behind a firewall with outbound port 80 closed and that you are not going through a proxy for outbound traffic.

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Posted By: diveboard
Date Posted: 27 June 2008 at 2:11am

I spoke with my provider and they say they aren't blocking port 80, and that traffic does not go through a proxy. I sent them another email asking if the site is behind a fire wall.